Complex Discharge Facilitator
Job overview
This Complex Discharge Facilitator role will be based in the Integrated Discharge Hub and you will be required to support the ward based Patient Journey Facilitators to facilitate the SAFER Red2Green approach and also to assist the IDT Hub with the daily discharges.
SAFER Red2Green aims to value patient time and improve flow by reducing delays in a patient’s hospital journey.
We are therefore seeking a keen individual with a ‘can-do’ attitude who is able to work alongside the integrated health and social teams and the Patient Journey Facilitators to progress the patient’s journey.
The successful candidate will need to be proactive and personable and able to work under pressure to meet tight deadlines. Ideally, you should have an understanding of SAFER Red2Green approach and the different pathways to ensure the patients’ journey is progressed in a timely manner.
Main duties of the job
Inform ward based Patient Journey Facilitators and Ward Co-ordinators of updates and relevant information to ensure patients’ are discharged in a safe and timely manner.
Daily update of database with regards to the failed discharges across both sites.
Actively seeking to ensure that all patients are managed through their pathway. Where this is not likely to be met; to proactively take steps to ensure that patients investigation and treatment schedules are brought back within target.
To understand the pathway of each individual patient on the Complex Worklist; monitoring their progress and ensuring timely intervention is achieved.
Attend daily Integrated Discharge Team (IDT) team meetings, and identify the patients who require the support of social services and or CCG to facilitate discharge.
Ensure the accuracy of the information entered on the Computerised SEMA system and that PSAG Boards are updated followed with plans and actions.
Working for our organisation
The Complex Discharge Facilitator role is vital in supporting the wards to ensure patients are discharged in a safe and timely manner.
The Complex Discharge Facilitator sits within the Capacity Centre, along with the Clinical Site Managers and provide support to the wards in respect to the patients’ journey and their discharge process.
This is a very busy and proactive role, where no two days are the same. The role is very diverse and they work closely with a range of multi-disciplinary teams to ensure that patient pathway and planned discharge runs smoothly and effective.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
QUALIFICATIONS
Essential criteria- 5 GCSE's Grade 9 - 4 or equivalents (Must include Maths and English)
- Medical Terminology
- ECDL
PREVIOUS EXPERIENCE
Essential criteria- Data Collection and Validation
- Extensive experience of working with in a health care environment
- Understanding of the patient pathway
KNOWLEDGE & SKILLS
Essential criteria- MS Office Applications
- Fully PC Literate
- Evidence of knowledge of medical terminology
- Advanced keyboard skills
- Ability to report and present information
- Ability to work to tight deadlines
- Excellent organisational skills
- RSA 3
- Hospital IT Systems
By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.
If successful, by completing your application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.
If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider.Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.
If you require the application form in an alternative format, please contact the Recruitment Team on 01743 492402.
In the event of a high response to this advertisement, this post will be closed. Early applications are advised.
Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.
We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible.In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.
We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.
We are committed to making the Trust a great place to work, where all staff can reach their full potential and bring their whole self to work. We believe in promoting and enhancing inclusion, diversity and equality and welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, disability, race, religion or sexual orientation.
Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. At The Shrewsbury and Telford Hospital NHS Trust, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.You may be just the right candidate for this or other roles.
We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need.We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.
Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.