Facilities Assistant (Retirement Villages) - Worcester, Worcestershire
We have an opportunity for a Facilities Assistant to join our specialist housing team based at Himbleton House, Worcester, with occasional travel to nearby schemes and Platform Housing offices when required.
The Facilities Assistant will be responsible for ensuring communal areas, facilities and equipment are well-kept and clean to the agreed specification and standard. As well as this, you will be supporting with the delivery of events and activities within the villages, interacting with residents and responding to any queries and concerns.
In return, you will have the opportunity to learn new skills and develop your experience within a supportive environment. We are dedicated to providing a warm and engaging environment for our residents and you will have the opportunity to work in an environment where you can make a real difference.
This is a part-time role working 20 hours per week, Monday to Friday with shifts typically starting at 8:30am. There will be some flexibility required to work outside of these hours for events and you may also be required to occasionally work in our other Retirement Villages during times of sickness or holiday cover.
What could you be doing?
Undertaking communal cleaning duties, ensuring a safe and hygienic environment.
Reporting any wellbeing or safeguarding concerns to the Retirement Housing Officer team.
Liaising with colleagues and residents, striving to deliver a right first-time service for our residents within the retirement village.
Assisting as requested with the set-up, delivery and clear up for events, activities and social functions.
Reporting repairs to colleagues in a timely manner to ensure the safety of colleagues and residents.
Some things we need from you:
Experience within a cleaning role would be desirable.
Knowledge of health and safety associated with cleaning; COSHH and use of appropriate PPE.
Customer focussed approach and with the ability to show empathy.
Keen to deliver high standards with an ability to look to improve services.
Confidence using digital devices, ICT software and systems.
An Enhanced DBS check is also required for this role.
Full UK driving license
Some of our great benefits include :
28 days annual leave (pro rata) with the opportunity to buy and sell leave
Family friendly policies
Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
Reward & Recognition scheme with retailer discounts and cash back
Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
Supportive working environment with great learning and development opportunities
If this sounds like the role for you and you want to find out more, please contact recruitment@platformhg.com.