Full Time Sales Associate - Borough Market
Hours: Full-time (35 to 40 hours/5 days a week - including weekends)
Store opening hours:
Monday to Friday: 10 AM - 6:30 PM
Saturday: 9 AM - 6 PMSunday: 10 AM - 5 PM
Borough Kitchen is the UK’s leading premium retailer for people who love to cook and entertain. We offer carefully curated products for the kitchen and table, along with trusted advice and inspiration through our stores, online presence, and renowned Cook School.With five award-winning stores across London and a thriving e-commerce platform, our globally sourced products are rigorously selected and tested for functionality, quality, and durability. Our dedication to excellence has earned us a unique position in the industry and strong partnerships with premium brands.
We are looking for an outgoing, friendly, and food-loving individual to join our Borough Market store. We’re seeking someone passionate about cooking and confident in delivering exceptional advice and customer service to help our customers get the most out of their kitchen and dining experiences.
As part of our welcoming and knowledgeable team, you’ll work in a professional yet dynamic environment that celebrates a love of food, cooking, and entertaining.
Please note, availability on weekends and bank holidays is required.
Requirements- Experience in a retail environment - an advantage!
- Providing excellent customer experience
- Greeting all customers, assessing their needs and relaying relevant product knowledge to them with confidence
- Helping to build a loyal base of return customers, with a focus on long-term relationships rather than one-off transactional selling
- Replenishing inventory and helping management identify selling trends, low stock or stock-outs
- Care for store standards, including displays and merchandising
- Ringing through purchases, arranging deliveries and providing after-sales service to customers
- Cross-selling to customers using available tools, including special orders and our online shop
- A genuine passion for cooking and entertaining
- Excellent communication skills
- Keen to learn, with the support of in-store training on products and selling skill
- Industry-leading discount programme on products for our employees
- Complimentary Cook School classes
- Company events
- Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing