Field Sales Account Manager

Job Type: Full-time

• Location: UK-wide travel required
• Salary: £35,000 - £40,000

Extensive travel across the UK is essential for maintaining in-person connections.

Day-to-day of the role:

• Existing Trade Customer Management: Respond promptly to customer inquiries, arrange and attend in-person meetings, and proactively support customers by understanding their bakery goals and challenges.
• New Customer Acquisition: Drive growth by securing new trade customers through inbound referrals and active prospecting, represent the brand at events, and utilize social media to enhance storytelling.
• Bakery Support and Product Guidance: Serve as a source of product technical knowledge, providing advice and insights on our flour to enable customers in developing new products.
• Transport and Logistics Coordination: Collaborate with the transport team to ensure timely delivery of orders, address logistics issues, and monitor deliveries, especially for accounts requiring special attention.
• Marketing Collaboration: Act as the brand’s “eyes and ears” in the field, share insights with the marketing team to identify opportunities for content, partnerships, or campaigns.
• Event Participation: Attend and support customer events and key industry trade events, strengthening industry connections.

Required Skills & Qualifications:

• Proactive problem-solving skills with the ability to anticipate challenges and respond effectively.
• Strong communication skills with confidence and adaptability in various styles to engage with a wide range of customers and industry partners.
• Exceptional customer service skills, including empathy and active listening.
• Ability to drive and willingness to travel long distances, sometimes during unsociable hours or weekends.
• Background in or passion for the bakery industry, particularly with an understanding of flour and baking techniques.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development within a dynamic industry.
• Supportive team environment with a strong focus on collaboration and innovation.

To apply for the Field Sales Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.