Community Clinical Support Worker - DIST Team

apartmentNorfolk and Suffolk NHS Foundation Trust placeBury St Edmunds calendar_month 

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together?

If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION

It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

Community Clinical Support Worker - Dementia Intensive Support Team - West Suffolk

An excellent opportunity has arisen to join the West Suffolk Dementia Intensive Support Team. You will be joining a motivated and passionate multi-disciplinary team working to achieve positive outcomes for service users and their carers.

The team is community based and works in individuals homes to prevent breakdown of care and support, to promote independence and stabilise situations preventing admissions to hospital and premature moves into long term care.

The role involves you working with service users, building trust and rapport and enabling them to have the appropriate care and support in place to maintain their independence.

The role involves working with the support of practitioners but managing your own workload and working autonomously in the community.

Main duties of the job

To undertake work as guided by Practitioners with a specific and clear role from the outset.

To build relationships and engage with individuals and their family

To provide intensive short-term goal orientated input to the person

To explore and better understand needs and risks for individuals

To test out and trial care and support with the individuals and then hand over to external agency following this

To support people to access resources in the local community

To demonstrate/transfer knowledge and skills to other carers/family members

To be flexible and adaptable in the input you give

To highlight any concerns or risks to the Practitioner responsible for the case

To write notes of visits and input onto the computer system in a timely manner

To be able to manage own workload effectively

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Benefits

Benefits included with this role are:-
  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more

Why Norfolk and Suffolk?

The people here are warm and welcoming, you’ll never be far from the beautiful coastline or beautiful countryside. We’re an hour and a half away from London and our villages, towns and cities are packed full of history, independent cafes, shops and theatres.

We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million.

The Dementia Intensive Support Team is a part of the Suffolk Care Group, working within the community to meet the needs of people with Dementia and their carers.

See under main duties of the job, the clinical support workers main role is engaging with and building a relationship with the service user and their family to enable care and support to be introduced to maintain them in their own homes. This involves, assessing and identifying needs and risks and working autonomously.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Experience

Essential criteria
  • Previous experience within the care sector
Desirable criteria
  • Mental health experience

Qualifications

Essential criteria
  • Care Certificate – must be achieved within first 12 weeks of employment
  • NVQ Level 2/3, in Health and Social Care

Skills

Essential criteria
  • Good interpersonal and communication skills

Other

Essential criteria
  • Ability to travel independently

Knowledge

Essential criteria
  • Awareness of professional boundaries in relation to client care

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)

FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.

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