Therapy Admin and Clerical Officer - Perinatal Pelvic Health Service

A Vacancy at Buckinghamshire Healthcare NHS Trust.

• The successful candidate will be working within the small Women's Health Physiotherapy team, providing an effective and efficient reception service to patients and visitors to the department, but will be working as part of a much bigger Physiotherapy service.
• Data input, analysis and statistical collection across all three outpatients sites for the PPHS. E.g. referrals received, patients seen, DNA and UTA rates.
• The post holder will be expected to work closely alongside the Women's Health Physiotherapy team, assisting in basic day-to-day running of the department including answering the phone, rearranging appointments, ordering equipment, managing stock levels, issuing and cleaning equipment, as well as administrative tasks such as photocopying and sending out letters and information to patients.
• The person appointed to the post will be expected to register referrals, and book patient appointments following the booked appointment system for the Women’s Heath Physiotherapy Team, manging this across all 3 sites. They willbe patient facing, acting as a point of contact for the public and staff of the Therapy department, taking messages, transferring calls and informing therapists of patient attendance/non-attendance.
• The applicant needs to have excellent person skills, be confident and outgoing and thrive in a busy; and sometimes stressful environment. The successful applicant will be friendly, a team player and have good organisation and time management skills.

Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

This advert closes on Tuesday 8 Oct 2024