Sales Administrator

• Annual Salary: £23,000 - £26,000
• Location: Bournemouth
• Job Type: Full-time

Join one of the UK's leading healthcare technology solution providers as a Sales Administrator. This role is crucial for enhancing the efficiency of our sales to invoicing process through proactive management of pre/post-sales activities. You will be instrumental in developing new processes and improving existing ones, thereby supporting our sales and marketing team in achieving and exceeding their targets.

Day-to-day of the role:

• Provide administrative support to the sales team, including customer checks, approving quotations, and ensuring sales order paperwork is correct.
• Help resolve customer queries during the pre/post-sales process and provide general office admin support to the sales & marketing team.
• Process installation and service documentation in conjunction with relevant department heads.
• Produce reports on sales performance and customer service satisfaction.
• Assist in the creation of timely and accurate reports for sales management.
• Support the head of marketing with statistical reporting and assist in arranging sales/marketing events.
• Aid the telesales team with inbound telephone calls, emails, and online enquiries.

Required Skills & Qualifications:

• Proficiency in MS Office (Word, Excel, PowerPoint) and Google Suite (Mail, Drive, Calendar).
• Excellent written and verbal communication skills in English.
• GCSE or above qualifications in English Language and Mathematics.
• Experience with an ERP system, ideally Odoo, is preferred but not essential.
• Strong telephone skills, positive customer service attitude, and excellent organisational skills.
• Ability to work independently and as a valued team member.
• High attention to detail, problem-solving skills, and good business judgement.

Benefits:

• Competitive salary with bonus scheme and commission pay.
• Casual dress code.
• Company events and pension.
• Free and on-site parking.
• Sick pay.

Experience:

• Sales administration: 1 year (preferred)
• General administration: 1 year (preferred)
• Marketing: 1 year (preferred)