Neighbourhood officer
Your new company
A well-known housing association with properties across the Bradford and West Yorkshire area is recruiting for a Neighbourhood Officer on a temporary basis.
Your new role
The key purpose of the role is detailed below:
Deliver effective, high-quality, customer-focused neighbourhood services across a neighbourhood, in line with best practice, internal policies, procedures and service development initiatives, contractual obligations and statutory requirements.
Be an advocate for customers on the particular patch, ensuring that they can access and receive an appropriate service of high quality from the Association.
Take ownership and resolve complaints when they first occur where the customer's experience with the association has been poor.
Responsible for the enforcement of tenancy conditions, responding specifically to complaints of anti-social behaviour, which may include preparing notices, attending court hearings and evictions to ensure satisfactory outcomes.
What you'll need to succeed
You will understand what a customer-focused neighbourhood service is.You will have experience of working in the housing sector or similar services with experience in housing management.
Experience of tenancy enforcement and dealing with anti-social behaviour.
Experience of liaison with local authorities and other relevant agencies. Knowledge of current housing issues and an ability to interpret and put into effect relevant housing legislation.
Experience of dealing with complaints and difficult situations
What you'll get in return
A role to start almost immediately, paying a competitive hourly rate which will be paid on a weekly basis, you will have the promise of future work upon completion of a successful assignment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4675999 - Jamie Coward