NPD & Compliance Manager
NPD and Compliance Manager
Location Tipton
Salary Negotiable on experience
Permanent full time Monday to Friday
Job description
Lead and manage the NPD and Technical services team and manage the development process from concept to launch.
To ensure new products developed are innovative, of the highest quality and market leading. Optimising development processes and continually improving the service provided to customers.
To ensure projects are delivered to the highest possible standards within agreed critical path timelines and commercial parameters set by both internal departments and external customers.
Main Responsibilities:
In this role you will be a senior specialist within product development and technical services, you will deliver high profile projects. In addition, you will challenge current processes and practices to assist in identifying opportunities for continuous improvement and business growth.
Some but not all your key responsibilities will include:Developing and mentoring of both the NPD and Technical services teams, identifying key areas for training requirements and succession planning
Development and optimising the current development process, improving overall departmental performance, and driving business growth through new opportunities.
Promoting the development of an innovative and creative culture throughout the NPD function.
Demonstrating strong leadership, ensuring successful networks, knowledge transfer & cooperation with internal and external stakeholders.
Maintaining customer and company quality standards, ensuring compliance with standards, policies, safety requirements and applicable regulation.Building and maintaining customer relationships
Managing an overview of NPD projects and ensuring projects remain on track.To keep up to date with relevant legislation changes and champion the knowledge transfer within the business.
To keep up to date with food, innovation and technological trends through relevant market data and other data sources.
To report departmental performance monthly through KPIs and seeking constant improvement where possible.
To promote and lead departmental growth and training through internal and external sources.
All customer technical contact, specifications, artwork generation and customer enquiries and customer complaints.
Retailers technical account management coordinating their product range in full, product development, food safety, artwork approval and packaging change project management, specification updates (via central team), benchmarking and joint business plan objectives.
Coordinating customer site visits, review ways of working aligned to customer codes of practice to drive improvement at sites with year-on-year audit score improvements and lead focus on improvement in product complaints, working with sites to define improvement actions.
To actively work in conjunction with site and central technical staff in the development of technical initiatives.
Person Specification
Qualifications 5 GCSEs at grade A – D (or equivalent). Industry recognised food technical qualification – HND/Degree or equivalent 5 GCSEs at grade A – D (or equivalent).
Experience5 years of experience in people management
Previous NPD manager or Senior Technologist experience of developing concepts through to launch and managing a team.
Experience launching products into a variety of market sectors including retailers, brands, and export markets.
SkillsCommercial awareness
Effective organisational skills
Meticulous attention to detail
Numeracy
Excellent communication skills.
Commercial awareness
Effective organisational skills
Meticulous attention to detail
excellent communication skills.
Personal attributesThe ability to form working relationships with people at all levels.
Teamworking and interpersonal skillsDiplomacy and the ability to deal with situations that are stressful to others.
The ability to form working relationships with people at all levels.
Teamworking and interpersonal skillsDiplomacy and the ability to deal with situations that are stressful to others.
Please apply with your CV in the first instance.Wright Staff are acting as an employment business in relation to this vacancy.