Deputy Service Manager - Nottingham University Hospitals
Job overview
An opportunity has arisen for the role of Deputy Service Manager (DSM) for Routine Chemistry within Blood Sciences at NUH.
Discussions about the scope of the role are welcomed;Please contact Daniella Wainwright
[email protected]
Or,Dr Karen Smith
Consultant Clinical Scientist
Tel: 0115 9691169 x55581
Main duties of the job
In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
The role has a key job to play in helping the department to continue to meet the requirements of the UKAS ISO 15189:2022 standard.
The role will encompass the day-to-day management of the Routine Chemistry laboratory services at both QMC and NCH campuses and cover;Working with the Clinical Chemistry team to meet the requirements of ISO 15189 for Routine Chemistry
Working with the Blood Sciences Quality Manager to oversee the operation of the Blood Sciences Quality Management System (QMS)
Managing a team of laboratory staff across both campuses
Managing routine/autocore 24/7 shifts
Dealing with key equipment, consumable and reagent suppliers
Departmental, trust wide and external investigation and management of incidents
Delivering annual key objectives
Monitoring of KPI’s and any associated improvement action.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please see the attached job description and personal specification.
The Deputy Service Manager is responsible for the provision of the core Chemistry laboratory service of the Blood Sciences service at both main NUH sites (QMC and City Hospital).
Dealing with operational management of service delivery and staffing issues, the post holder will be the professional head of biomedical scientists and support staff working within Routine Chemistry and will ensure appropriate staffing levels, grading, skill mix, equipment, training and work practises within the department to ensure maintenance of quality standards required for accreditation and good laboratory practice.
The post holder will work closely with the DSM for Specialist Chemistry and the Consultant Clinical Scientist lead for Autocore.
The laboratory service is fully accredited to UKAS 15189;2022 standards and is accredited as a training laboratory for IBMS portfolios.
The laboratory will be finalising an IT refresh in Summer 2025, moving from Winpath V5 to Winpath Enterprise.
Person specification
Training & Qualifications
Essential criteria- State Registered BMS (HCPC) with Fellowship of IBMS
- MSc Postgraduate Qualification (or equivalent)
- Evidence of higher specialist training in appropriate area, gained through short courses or distance learning
- Evidence of formal management training/recognised management qualification
- Demonstration of a commitment to continuing education and training
- Postgraduate qualification in other specialisation
- Good working knowledge of specialist areas other than own and how this an be integrated to improve service
Experience
Essential criteria- Experience of managing and leading a significant section within a service, with a significant number of line reports
- Significant experience of effectively managing day to day HR processes
- Able to demonstrate strong leadership ability and organisational skills
- Ability to undertake effective change management and planning
- Awareness of national and local Pathology and NHS agendas
- Up to date knowledge and experience of a wide range of laboratory processes
- Awareness of technological solutions and their application
- Able to demonstrate knowledge of financial management and budgetary control
Communication and Relationship Skills
Essential criteria- Able to provide and receive highly complex information
- Possess well-developed influencing and motivational skills
- Able to communicate effectively with staff at all levels
Analytical and Judgement skills
Essential criteria- Able to make judgements involving a range of highly complex facts or situations which require analysis, and interpretation of a range of options
Planning and Organisation Skills
Essential criteria- Able to carry out workforce planning for a section of the service
- Able to organise a broad range of programs pertaining to a section
- Able to develop strategies to meet objectives and workload demand
Physical Skills
Essential criteria- Good keyboard skills
Other role specific requirements
Essential criteria- Commitment and enthusiasm
- Prepared to work flexibly to meet deadlines
- Available and prepared to regularly work across all NUH sites
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
- Stay in full-time education, for example at a college
- Start an Apprenticeship
- Spend 20 hours of more a week working or volunteering, while in part-time education or training
For more details visit; School leaving age - GOV.UK (www.gov.uk)
Salary: The quoted salary will be on a pro rata basis for part time workers.Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment.The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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