East of England Renal Network Administrator

Here at East and North Hertfordshire Teaching NHS Trust

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:

Include

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect

We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Job overview

We are recruiting for an East of England Renal Network Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This role is dedicated to supporting the regional Renal Clinical Network, across the East of England as they bring professionals and patients across the region together to improve kidney services for our patients.

This will include creating agendas and minutes, preparing documents, co-ordinating meeting arrangements and arranging events.

There will be opportunities for the post holder to support the team with the management of projects, gathering information and undertaking enquiries as and when necessary.

The post holder can work from home, but on occasion will be required to attend face to face meetings at Lister Hospital and events across the East of England region.

The Renal Network has responsibility for the whole East of England, therefore there may be some travel required to NHE Victoria House, Fulbourn.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The post holder will provide support for managers with a wide range of administrative and computer skills as well as maintaining a range of knowledge and understanding of procedures, protocols and functions.

Act as a first point of contact for area of work for a range of stakeholders.

Communicating and engaging with external and internal stakeholders which may require negotiation skills and understanding the needs/requirements of other organisations, senior professionals and others.

To work in partnership with others and as part of cross organisational teams to deliver successful outcomes.

Provide and receive complex information which may contain contentious and sensitive information.

Updating and maintaining databases and/or spreadsheets relevant to work area and manage meeting arrangements including the taking and distribution of minutes.

Manage the diaries and associated arrangements of managers and directors.

Working for our organisation

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

• Educated to A level or equivalent

• Evidence of continuing development

Previous Experience

• Demonstrable secretarial and administrative experience
• Managing meetings and diaries
• Preparing agendas for meetings
• Experience in minute taking in meetings
• Experience of developing and using databases
• Ability to work within a team environment

• NHS Experience
• Handling email enquiries

Skills

• Excellent communication and presentation skills
• Excellent verbal / written and interpersonal skills
• Excellent keyboard skills
• Confidentially
• Initiative, flexibility and adaptability
• Awareness of limitations of experience and role

• Ability to work and engage with stakeholders
• Ability to work well under pressure

Knowledge

• Experience in setting up meetings, including face to face and virtual
• Computer literate including Microsoft Outlook, Work, Excel, Email and Sharepoint

• Understanding of NHSE organisational structures

When you apply...

Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered.

Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us.

While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.

Committed to our Community

In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [email protected]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

King's Trust Support

Please contact Enquiries.H&[email protected] for support.