Internal Sales Manager

About Our Client

Our client is an industry leader in the industrial sector. They have a fantastic close-knit team and a commitment to a people-focused work environment. They value employee retention, growth, and progression.

Job Description

Team Leadership & Management:

• Supervise, guide, and mentor an administration assistant.
• Ensure the team is aligned with the company's sales goals and operational standards.
• Assign tasks, track performance, and provide feedback to improve team processes and efficiency.

Lead Generation & Prospecting:

• Develop and implement effective lead generation strategies.
• Use various tools and techniques (e.g., CRM software, cold calling, email campaigns) to generate new business opportunities.
• Maintain and grow a strong pipeline of prospective customers through proactive outreach and relationship-building efforts.
• Research and identify potential markets for expansion.

Sales Process Management:

• Oversee and drive the end-to-end sales process, from initial lead qualification to contract closure.
• Build and maintain long-term relationships with new and existing customers to promote repeat
• business and retention.
• Collaborate with the admin team to ensure all customer data is accurately entered into the CRM
• system
• Track and monitor contract performance, identifying opportunities for service improvement or expansion.

Reporting & Analysis:

• Prepare regular sales reports, performance analytics, and forecasts for management review.
• Analyze customer feedback and market trends to adjust sales strategies and improve customer engagement.
• Track KPIs such as lead conversion rates, customer acquisition costs, and contract renewals to measure success.

Collaboration with Other Teams:

• Coordinate with the marketing team to align sales efforts with promotional campaigns and industry events.
• Work closely with the technical and service teams to ensure customer's technical requirements are met and expectations are exceeded.

The Successful Applicant

Qualifications:

• Proven experience in sales, preferably in the industrial, engineering, or construction sectors.
• Strong leadership skills with the ability to motivate and develop staff.
• Solid understanding of lead generation techniques, sales strategies, and CRM tools.
• Excellent verbal and written communication skills.
• Exceptional negotiation, closing, and relationship-building abilities.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Experience working with contract customers and managing long-term business relationships.

Experience:

• At least 3 years of experience in a B2B sales role, ideally with expereience in both services selling and capital equipment.
• Familiarity with industrial systems or related technologies is highly desirable.

• Salary of £35,000 plus uncapped commission structure
• Company pension
• Life insurance
• On-site parking
• Private medical insurance
• Flexible bank holidays
• Holiday entitlement 23 days rising to 25 days in year 2