NHS - Meet and Greet Volunteer
Job overview
Meet and Greet Volunteer at Tameside & Glossop Integrated Care
Here at Tameside and Glossop Integrated Care NHS Foundation Trust, we are committed to providing volunteering opportunities for people who are passionate about giving back to their local community. As a Meet & Greet volunteer, we require your positive energy, skills, and commitment to help us to enhance the experience for our patients, visitors, and staff.
Our Volunteers are celebrated members of the T&GICFT family. They make a unique and valuable contribution to patients, carers, relatives, visitors and staff and play a vital role in our services. Not only do our volunteers share their time and expertise to make a difference, in turn, our volunteers will have opportunities to meet new people, gain experience and learn new skills.
Please note, this role is only available between the hours of 08:00 - 17:00, Monday - Friday. Please do not apply if you are only available to volunteer at the weekend
Please also note that we are expecting a high interest in our volunteer positions, and therefore we will be reviewing applications and may close the vacancy on receipt of sufficient applications.
Main duties of the job
Meet & Greet volunteers are based at the main entrances to the hospital and provide a valuable service to patients, relatives and visitors.
Key requirements- Aged 16 years or above and able to commit to volunteering for a minimum of six months
- Reliable and punctual
- Understand the importance of confidentiality and following procedures
- Willing to undertake any necessary training
- To be confident when communicating with patients, visitors, staff and members of the general public.
- Friendly and approachable
- Patient and people focused
- Respectful
- Able to work independently and use initiative
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Detailed job description and main responsibilities
Role description and main responsibilities
What will you do as a MEET & GREET Volunteer- Provide guidance and way finding to patients,
- Develop an in depth knowledge of the hospital
regarding the whereabouts of departments.
- Provide patients and visitors with directions and
destination
- Collect wheelchairs from around the hospital
site and return them to their bays ready for use
We expect our volunteers to be presentable, smart and always wearing your volunteer uniform and ID badge. All of our volunteers must comply with the Trust’s Values and Behaviours at all times.
Our values are:
- Safety
- Respect
- Caring
- Communication
- Learning
Person specification
General
Essential criteria- To be willing to undertake training for the role
- To show the trust values
- Willing to support the local community
New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.
For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute.These terms and conditions are not applicable for Non-Executive positions.
Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.
At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.
At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.
To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.
Use of Artificial Intelligence (AI) when writing job applications:
When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements.Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one’s knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested.Please enquire with [email protected] or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider’s security settings may not recognise the sender as safe.
The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.