Medical Receptionist/Administrator
NHS Jobs Sheffield
The following are the core responsibilities of the Medical Receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b.
Process personal, telephone and e-requests for appointments c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d. Signpost patients to the correct service or other services if we are full i.e. Out of hours appointments, pharmacy, WIC, 111 etc e.
Process incoming and outgoing mail f. Initiating contact with and responding to, requests from patients, team members and external agencies g. Process referrals to external agencies such as secondary care using the electronic referral system (ERS) h.
Process all DNA letters in accordance with current policy i. Action GP2GP tasks j. Read code data on SystmOne k. Photocopy documentation as required l. File and store records as required m. Data entry of new and temporary registrations and relevant patient information as required n.
Input data into the patients healthcare records as necessary o. Scanning of patient related documentation and attaching scanned documents to patients healthcare records p. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team q.
Manage all queries (including administrative queries) as necessary in an efficient manner r. Carry out system searches as requested s. Maintain a clean, tidy, effective working area at all times t. Monitor and maintain the reception area and notice boards u.
Support all clinical staff with general tasks as requested v. As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently w. Attend Practice meetings and training sessions as required x.
Complete opening and closing procedures in accordance with the duty rota y. Assist in teaching students the role of a receptionist and administrator In addition to the primary responsibilities, the medical administrator may be requested to: a.
Process personal, telephone and e-requests for appointments c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d. Signpost patients to the correct service or other services if we are full i.e. Out of hours appointments, pharmacy, WIC, 111 etc e.
Process incoming and outgoing mail f. Initiating contact with and responding to, requests from patients, team members and external agencies g. Process referrals to external agencies such as secondary care using the electronic referral system (ERS) h.
Process all DNA letters in accordance with current policy i. Action GP2GP tasks j. Read code data on SystmOne k. Photocopy documentation as required l. File and store records as required m. Data entry of new and temporary registrations and relevant patient information as required n.
Input data into the patients healthcare records as necessary o. Scanning of patient related documentation and attaching scanned documents to patients healthcare records p. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team q.
Manage all queries (including administrative queries) as necessary in an efficient manner r. Carry out system searches as requested s. Maintain a clean, tidy, effective working area at all times t. Monitor and maintain the reception area and notice boards u.
Support all clinical staff with general tasks as requested v. As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently w. Attend Practice meetings and training sessions as required x.
Complete opening and closing procedures in accordance with the duty rota y. Assist in teaching students the role of a receptionist and administrator In addition to the primary responsibilities, the medical administrator may be requested to: a.
Partake in audit as directed by the audit lead b. Produce meeting agendas and record the minutes of meetings c. Support administrative and reception staff, providing cover during staff absences
NHS JobsRotherham, 5 mi from Sheffield
General Reception Duties: General office duties to include filing, photocopying, answering the telephone and dealing with general enquiries To receive and direct patients and visitors on arrival at the practice To make, amend and cancel clinical...
NHS JobsManchester, 34 mi from Sheffield
Please see the job description document attached for full details on the roles and responsibilities for the position. As a Medical Receptionist, you will have the following key responsibilities: 1.Provide cover on our front reception desks, ensuring...
NHS JobsBradford, 30 mi from Sheffield
from time to time, including filing, photocopying and scanning Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter The post-holder should recognize the importance of effective communication within...