Paediatric Metabolic Clinical Support Worker | University Hospitals of Leicester NHS Trust

This is a unique and exciting opportunity to join the Children's Hospital, delivering high quality administrative and clinical support for the Metabolic service. You will join a busy and friendly team and work alongside the consultants, nursing and clinical teams, as well as managers across the speciality.

We are looking for a highly motivated member of staff who demonstrates an enthusiasm and commitment to continually improving standards of patient care. You will be able to prioritise and manage your own workload as well as supporting the Metabolic Nursing Team.

Previous experience of working with children and young people and/or health care settings is an advantage.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert

You will require a willingness to learn new skills and in return you will have the opportunity to develop in your role. You will learn new skills such as supporting and educating families and carers in managing their child’s metabolic conditions whilst at the same time becoming a valued member of the team.

The role will alternate between working in the main office area, dealing with a telephone calls and clinic management and assisting the Nurse Specialists and Dietitians during patient facing activity.

You will support the patients and their families and liaise with social care providers, GP's and other outside agencies regarding the patients care plans both verbally and in writing.

In addition please familiarise yourself with full Job Description and Person Specification documents attached to this advert.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

Be based in the Leicester Children’s Hospital and work collaboratively within the multi professional Child and Adolescent East Midland’s Collaborative Metabolic Service.

To work as a member of a team providing a high quality service to children and young people with metabolic conditions. Keeping in close contact with patients, their families and others involved in the day-to-day care. Offers support and advice (under supervision) to optimise the management of patients’ metabolic conditions and their

physical, psychological, intellectual, educational and social development.

To assist the Children’s Metabolic Team in fulfilling the day to day logistics of the service; clerical support, follow up of patients by phone/text /email contact and updating of databases.

To support the maintenance of a robust framework that meets the needs of children and young people with metabolic conditions.

Assist the development of health promotion and educational resources in conjunction with other health care professionals ensuring that all patient care within the multidisciplinary team is based on research.

Be an accessible, approachable member of the team as a first point of contact for patient and families.

Be able to work independently within the scope of the role.

In addition please familiarise yourself with full Job Description and Person Specification documents attached to this advert.

This advert closes on Sunday 13 Oct 2024