BLOSM Operations Manager
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate.Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come.To find out more, please visit https://future.cht.nhs.uk/
Job overview
To be responsible for the operational management and the effective and efficient delivery of the BLOSM service provided within the Medicine Division covering in support of the BLOSM Service Lead, General Manager and Clinical Director, ensuring effective coordination and management of budgets and agreed national or local performance objectives and contracts.
Main duties of the job
The Operational Manager (OM) will manage staff and departmental heads of service and will work in partnership with the BLOSM Service Lead, General Manager and Clinical Director on business planning and the development and continuous improvement of patient care processes.Appropriate working relationships will be established with colleagues in other directorates within the Division with whom their service interacts and with external bodies, such as General Managers within other Divisions, tertiary centres and clinical networks, for the fulfilment of particular service issues.
The post holder will work with colleagues within the corporate directorates (e.g. Nursing, Human Resources, Finance, Risk Management, Estates and Facilities) as necessary. The post holder will ensure relevant Department of Health strategies are in place and processes for targets to be met are in place and monitored.
Working for our organisation
Calderdale and Huddersfield NHS Foundation Trust is a dynamic and successful organisation with a strong organisational and personal development focus. With over 6000 employees and a turnover of £343 million, the Trust provides a comprehensive range of secondary care services to the people of Calderdale and Huddersfield and has an exceptional reputation for service delivery.
The Foundation Trust aims to design and implement services, policies and measures that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others.
Detailed job description and main responsibilities
Please see attached job description and person specification for full detailed job description and the main responsibilities of this post.
Person specification
Qualifications/Training
Essential criteria- Degree level or equivalent qualification/equivalent level of experience
- NMC Registration
- Safeguarding Adults & Children Level 3 Compliance
- Recognised management qualification
- Keeps abreast of national and local developments in health and social care and local data e.g. survey data on quality outcomes
Knowledge, experience & expertise
Essential criteria- Experience in an operational/patient care management post within the NHS
- Evidence of excellence innovation and achievement in practice
- Experience of dealing with Senior Medical/Nursing staff
- Has knowledge and experience working with community services to support the development of referral pathways from ED.
- Has an in depth understanding of the principles of trauma informed practice and can evidence examples of this within their own practice.
- Evidence of continuous professional development
- Able to deal effectively with challenging or sensitive staff issues e.g. performance, within trust processes and legislative frameworks
- Able to use a range of management styles as appropriate, including a coaching style
- Evidence significant knowledge and expertise around safeguarding issues and be comfortable teaching safeguarding adults & children to ED colleagues.
- Evidence of sound appreciation and achievement in management of financial targets and budgetary management; operational/business planning and contract monitoring
- Experience within the last 2 years of working within an Emergency Department and can evidence leading/managing a team within ED D X X
- Evidence of successful operational leadership and effective involvement in change management
- Evidence of successful involvement in production of clear business plans
Communication & Relationships
Essential criteria- Has self-confidence and uses this to lead, involve and challenge others as appropriate
- Has experience working with Children and Young People in crisis.
- Displays a strong motivation and commitment to success
- High level of verbal communication skills, including the ability to make effective formal presentations and informal approaches to a wide range of audiences
- High level written communication skills and able to adapt style and method as appropriate to include the ability in report writing and investigating complaints/incidents
- Treats all people equally and with respect
- Ensures personal, professional behavior and integrity at all times
We take pride in the diversity of our workforce that’s why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers.These references will be requested before you are issued with an unconditional offer of employment letter.
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff).You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
If you have any questions please contact [email protected] for assistance.