Transport and Customer Service Coordinator - Michael Page

About Our Client

Our client is a well-established retail company. They have a strong presence in the market and are known for their commitment to quality and customer satisfaction. This company is based in Leeds and operates across the UK.

• Coordinate transport and delivery of goods in a timely manner.
• Provide exceptional customer service and handle any customer enquiries or complaints.
• Work closely with the Logistics department to streamline operations.
• Monitor and report on transport and delivery performance.
• Ensure all transport and delivery activities comply with legal and company regulations.
• Assist with the training and development of new team members.
• Participate in regular team meetings and contribute to continuous improvement initiatives.
• Maintain up-to-date knowledge of industry trends and developments.

The Successful Applicant

A successful Transport and Customer Service Coordinator should have:

• A degree in a relevant field such as Business, Logistics or Supply Chain Management.
• Knowledge of customer service principles and practices.
• Exceptional communication skills, both verbal and written.
• Ability to work in a fast-paced, dynamic retail environment.
• Proficiency in using computer software for logistics and customer service management.
• Strong problem-solving abilities and a customer-focused attitude.

• Salary of £25,750.
• 25 days annual leave plus bank holidays.
• Company Pension and Life Assurance cover.
• Save As You Earn Scheme and Cycle to work scheme.
• Free Tool Hire and Training & Development Opportunities.
• Regular Discounts.