Security Operations Manager
Chertsey £35,720/year
What you'll bring to the team:
In this role you will oversee the 24-hour security operation of the Park ensuring that we comply with policies and legislation at all times.
A key member of the wider operations management team and a champion for driving a positive security culture across the Park.
You will provide specialist communication, safety & security advice to the Park and implement pro-active measure-to-improve security standards.
KEY OBJECTIVES
• Manage all aspects of the Park Security Day Operation and Site Security Team
• On a rostered basis work a combination of day, evening, and night shifts to as required by the business.
• Support the Park by taking on daily duty roles of Incident Co-Ordinator and Incident Manager on a rostered basis.
• Ensure all department documentation is regularly reviewed, and that sufficient training and assessment is provided.
• Ascertain the need for, and facilitate the delivery of, external training such as; FAW, SIA, Control & Restraint, ACT & SCAN.
• Work with the Head of Department to ensure the Park has major incident/crisis response and business continuity plans in place for Security related incidents.
• Create and manage labour and operating expenses budgets, continuously looking for ways to make efficiencies, whilst maintaining safety standards.
• Work with the Head of Department to develop and deliver Capex projects to continuously improve the department.
• Build collaborative stakeholder relationships with key contacts in the emergency services, responsible for devising Private Hire, to support Operations in key operational peak periods.
• Maintain and develop the Security Risk Assessment for the site, identifying risks, controls and further works needed.
• Ensure park procedures are enforced consistently and fairly and the Security staff deal with conflict in a personable and consistent manner.
• Work closely with First Aid and the Park’s Operations Management Team, to ensure a joined up and cohesive approach to Incident Response.
• Ensure that all Security Search detail, incidents, and occurrences are accurately recorded and appropriately escalated and reported.
• Maintain 24hr security cover for the Park and ensure a robust on-call procedure is in place.
Qualifications & Experience:
We are looking for the following skills and experience;
• Experience of leading diverse teams in an operational environment; including team development and performance management
• In-depth understanding of the law and experience of working closely with the local Police
• You’ll hold a valid SIA Licence
• Counter Terrorism Trained (preferably ACT & SCaN)
• You’ll have the understanding, and had experience of, managing and using CCTV, Radio & BodyCam equipment and software
Benefits:
Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get:
• 20 FREE tickets to any Merlin attractions worldwide
• 25% discount in our retail shops and restaurants
• Opportunities to develop and have a long-term career in Merlin
• Free bus from Staines station to the park for all employees
• 40% discount online off LEGO, and much more!
Pay Range: GBP £35,720.00/Yr.
In this role you will oversee the 24-hour security operation of the Park ensuring that we comply with policies and legislation at all times.
A key member of the wider operations management team and a champion for driving a positive security culture across the Park.
You will provide specialist communication, safety & security advice to the Park and implement pro-active measure-to-improve security standards.
KEY OBJECTIVES
• Manage all aspects of the Park Security Day Operation and Site Security Team
• On a rostered basis work a combination of day, evening, and night shifts to as required by the business.
• Support the Park by taking on daily duty roles of Incident Co-Ordinator and Incident Manager on a rostered basis.
• Ensure all department documentation is regularly reviewed, and that sufficient training and assessment is provided.
• Ascertain the need for, and facilitate the delivery of, external training such as; FAW, SIA, Control & Restraint, ACT & SCAN.
• Work with the Head of Department to ensure the Park has major incident/crisis response and business continuity plans in place for Security related incidents.
• Create and manage labour and operating expenses budgets, continuously looking for ways to make efficiencies, whilst maintaining safety standards.
• Work with the Head of Department to develop and deliver Capex projects to continuously improve the department.
• Build collaborative stakeholder relationships with key contacts in the emergency services, responsible for devising Private Hire, to support Operations in key operational peak periods.
• Maintain and develop the Security Risk Assessment for the site, identifying risks, controls and further works needed.
• Ensure park procedures are enforced consistently and fairly and the Security staff deal with conflict in a personable and consistent manner.
• Work closely with First Aid and the Park’s Operations Management Team, to ensure a joined up and cohesive approach to Incident Response.
• Ensure that all Security Search detail, incidents, and occurrences are accurately recorded and appropriately escalated and reported.
• Maintain 24hr security cover for the Park and ensure a robust on-call procedure is in place.
Qualifications & Experience:
We are looking for the following skills and experience;
• Experience of leading diverse teams in an operational environment; including team development and performance management
• In-depth understanding of the law and experience of working closely with the local Police
• You’ll hold a valid SIA Licence
• Counter Terrorism Trained (preferably ACT & SCaN)
• You’ll have the understanding, and had experience of, managing and using CCTV, Radio & BodyCam equipment and software
Benefits:
Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get:
• 20 FREE tickets to any Merlin attractions worldwide
• 25% discount in our retail shops and restaurants
• Opportunities to develop and have a long-term career in Merlin
• Free bus from Staines station to the park for all employees
• 40% discount online off LEGO, and much more!
Pay Range: GBP £35,720.00/Yr.
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