Sales Account Manager

Contract: Permanent, Full-Time (Office-Based, 5 Days a Week)

Are you a customer-focused professional with a knack for building strong relationships and driving sales?

We are looking for a dynamic and motivated Sales Account Manager to join our client's team, located in the Bishop's Stortford area. This is an exciting opportunity to play a key role in their continued growth and to develop and maintain relationships with key clients, ensuring that they continue to deliver excellent service and exceed customer expectations.

As a Sales Account Manager, you will be responsible for managing and nurturing relationships with existing key accounts, as well as identifying opportunities for growth and new business development.

Responsibilities:

• Build and maintain strong relationships with customers and clients.
• Support the sales team to ensure smooth deal flow.
• Onboard clients, providing clear guidance through all processes.
• Act as the main point of contact for customers, delivering excellent service and ensuring their needs are met.
• Proactively share updates on new products, features, and enhancements with partners, trained to effectively communicate the value and benefits of these additions.
• Identify cross-selling opportunities to existing users, leveraging relationships and understanding of their specific needs and pain points.
• Foster and maintain strong, collaborative relationships with partners across various job functions, including sales, marketing, project management and customer support.
• Update CRM systems daily to ensure accurate tracking of client interactions.
• Negotiate contracts and close agreements to maximise profit.
• Ensure the timely and successful delivery of products.
• Clearly communicate the progress of monthly/quarterly targets
• Develop new business with existing clients and/or identify areas of improvement

Your Background:

• Proven account management or similar
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels
• Experience in delivering client-focused product portfolio based on customer needs.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, target-driven, and proactive with a focus on customer satisfaction.
• Ability to work independently and as part of a team.
• Excellent listening and negotiation skills
• Strong user of Microsoft Office Suite
• Full UK Driving Licence.

Benefits:

• 23 Days Holiday
• Pension Scheme
• Free Parking
• Christmas Shutdown

Apply today to find out more about this exciting opportunity.

Please note; you must be a UK resident with full rights to work in the UK for this position. Applications outside of a reasonable commuting distance will not be shortlisted, please ensure your location details are on your CV when you apply.