Divisional Director of Operations - Cancer Services & Outpatients

Job overview

Do you want to work in an organisation that holds its patients and staff at the heart of everything it does. That promotes development of staff in order for the Trust to deliver the best possible care for our patients.

Maidstone & Tunbridge Wells NHS Trust is looking to recruit an ambitious and driven individual to the role of Divisional Director of Operations Cancer Services & Outpatients. This is an exciting opportunity for a highly skilled individual to join the Trust and help improve the services that we provide to our patients.

Reporting to the Chief Operating Officer, the post holder will be responsible for establishing a comprehensive annual plan for the division, delivery of the NHS Constitution standards and working within an annual budget for income and expenditure.

If you are committed to productivity, efficiency, quality and safety, and ready to help us achieve our vision and values, we welcome your application.

• To manage substantial budgets, significant numbers of staff and complex clinical operations
• Responsible and accountable for the provision of clinical services across the Division, reporting directly to the Chief Operating Officer.
• To drive through the delivery of ambitious targets to continually improve performance within the Division.
• Support the Divisional Chief of Service and Clinical Directors to develop Directorate strategies and ensure alignment with the Trust’s overall strategy and Integrated Business Plan.
• Introduce new and innovative business management strategies to maximise the organisational efficiency, income and effectiveness of the Division.
• Provide professional support and leadership to the Division’s management teams.
• Ensure that all staff in the Division are clear about what is expected and are working together in successful teams to achieve the Trust’s vision.
• Lead on the implementation of innovations and improvement for Divisions participating in the monthly Trust Management Executive and leading work programmes as required. This will include undertaking all necessary research to facilitate the best outcomes for the Trust, which may include complex audits.
• Develop and maintain effective working relationships with clinicians across the Trust to facilitate a patient safety approach to service developments and service improvements.
• Ensure that services are effectively delivered within the resource plan agreed.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s 2-week Induction Programme. The programme is full-time (please email [email protected] if this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: 27th March 2025

Person specification

Qualifications

• Evidence of post-qualification study/professional development to doctorate level or equivalent senior management experience.
• Evidence of regular and up to date CPD.

• Management qualification (e.g. MBA) or equivalent leadership experience
• Senior Leadership training.

Experience

• Significant experience of working at a senior management level.
• Extensive knowledge of the NHS in the acute sector with up to date knowledge of operational and clinical services.
• Experience of working competently in an acute healthcare or equivalent setting in a senior operational delivery / management position.
• Demonstrable knowledge of National and Local NHS; and changing national infrastructure.
• Evidence of advanced leadership qualities.

• Understanding of more than one specialist area in health care.
• Project management experience.

Skills

• Computer literacy (Excel; Microsoft Word; PowerPoint; email) with advanced keyboard skills.
• High level of work organisation with the ability to meet strict deadlines, within resources available.
• Well-developed IT skills to understand, analyse, manipulate, manage and present reports on complex performance data, highlighting cross Directorate inter-dependencies.

In the event that we receive a high volume of applications, we may need to close the application process earlier than planned. To avoid missing out, we encourage you to submit your application as soon as possible.

Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying.

We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives, and experiences and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.

You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Good luck! We look forward to welcoming you to our exceptional team!