Medical receptionist/administrator
Job responsibilities Dealing with patients, visitors and other health professionals either in person or on the telephone. Assisting patients with enquires regarding results of tests, prescriptions and appointment bookings. Scanning and processing documents into patients records Issuing repeat prescriptions and dealing with enquiries relating to prescriptions Entering new patient registrations and updating patient information onto the clinical system Processing patients records when they register and leave the Practice.
Processing of internal messages and tasks. Processing referrals, smear invites and summarising patients records. Work closely with the GPs, Practice Management and other members of the Practice Team to contribute to planning, developing and implementing changes within the practice.Administrative tasks as appropriate and directed by the Senior Patient Care Co-ordinator or Assistant Practice Manager. Maintaining patient confidentiality at all times. Personal and people development Keeping up to date with mandatory training Team working Develop, apply and share with the team, your own areas of knowledge and expertise Continually seek ways of improving procedures and workflows to improve effectiveness of our team Health, safety and security Adhere the Practice procedures for Health & Safety and infection control.
Duties include unlocking and securing the Practice at appropriate times, when allocated to do so. Equality and diversity Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with Practice procedures Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.Train and act as a chaperone if requested to do so. Any other duties Any duties commensurate with the role. Attend regular Staff meetings.