Technical Services Adviser (Fire Protection industry)
Russell Taylor Group Ltd Maesteg
Russell Taylor Group are currently recruiting for a Technical Services Adviser to specialise in the fire protection industry. This candidate will be responsible for ensuring technical enquiries are dealt with in a professional manner. […]
- Assessing incoming queries and assigning caseloads to technical engineers.
- Offering technical support via phone/email in line with required competency level on SKEB matrix.
- Maintaining appropriate records in CRM system. […]
- Utilising KPI's to measure service level provided and customer response times. […]
- Undertake review into technical involvement on...
Best jobs you don't want to miss: