Digital Change Analyst (Copilot Adoption)

We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

• Support the design and delivery of change plans, journeys, and engagement activities relative to Copilot adoption
• Deliver change campaigns and experiences to support the adoption and embedding of initiatives delivered by wider teams (e.g. Group IT / OT)
• Contribute to the successful rollout of change at a project level, ensuring alignment with wider programme objectives
• Analyse stakeholder groups to identify impacts, risks, and adoption challenges
• Assist in the creation of communication materials, training content, and engagement collateral
• Track and report on change metrics such as readiness, engagement, and adoption
• Maintain change documentation, tools, and templates in line with agreed frameworks
• Apply recognised change management approaches, with a preference for certified practitioners (e.g. Prosci, CCMP)

• Well developed understanding of Copilot and Microsoft 365
• Good communication skills, both written and verbal.
• Ability to take information and create visuals that bring this to life
• Excellent organisational skills and detail-orientated
• Analytical skills
• Must be a team player and able to work collaboratively with and through others.
• Familiar with project management approaches, tools and phases of the project lifecycle – both Waterfall and Agile.
• Support Communication campaigns and strategies
• Identify key business impacts of change
• Develop training content and learning paths
• Engage key stakeholders and their teams
• Identify risks, issues and opportunities
• Collaborate with Project Teams
• Support end-user adoption of new tools and ways of working
• Experience Change & Adoption Analyst or similar role
• Knowledge of Prosci/ADKAR methodology and change management strategy
• Strong communication and stakeholder management skills

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.

Your perspective and potential are important to us.