[ref. k82807116] Reading - Ward Clerk (General Surgical Unit)
Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Diversity is what makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job overview
Band 2 Ward Clerk (General Surgical Unit) - Full Time / Part Time
An exciting opportunity has arisen for a Ward clerk to join our busy admin team within the General Surgical Unit.
Full Time / Part Time hours considered.
We are looking for a self-motivated individual who can work both well within a team and can also demonstrate the ability to use own initiative.
The role of a ward clerk requires good communication and interpersonal skills with the ability to work on own initiative.
You are advised to read the job description and person specification before applying for this role.
Main duties of the job- To answer calls in a polite manner, ensuring all relevant messages are relayed to the appropriate team.
- Greet all visitors to the ward in a helpful and polite manner.
- To assist with any enquiries.
- Maintain accurate patient records including admission, transfer and discharge information on the Trust’s Electronic Patient Record system.
- To organise patient porters and transport bookings.
- To participate in ensuring ward cleanliness and tidiness.
- Maintain stock/supplies in accordance with ward requirements.
Working for our organisation
The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for the population of Reading, Newbury, Wokingham and the towns and villages of West Berkshire.
Reading sits on the river Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent,reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
At our heart we are a local hospital that works with NHS and social care partners to provide excellent healthcare services for over 500,000 people who currently live in our catchment area. We also provide specialist hospital services beyond the county's borders.
Detailed job description and main responsibilities
To provide a reception service, acting as first point of contact on the telephone or face-to-face, for patients, visitors and other healthcare professionals.
To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
To input data regarding all admissions, transfers and discharges onto our electronic patient record (EPR) system.
To provide an efficient administration and clerical service to the ward staff, visitors and patients.
Person specification
Qualifications
Essential criteria- Educated to GCSE standard (Maths & English) or equivalent
- Working knowledge of Microsoft Office applications and IT skills
- Conversant with EPR (Electronic Patient Record)
- Previous administrative experience in an unsupervised capacity
- Experience of working in a healthcare environment
Experience
Essential criteria- Previous administrative experience in an unsupervised capacity
- Experience of working in a healthcare environment
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- NHS pension scheme
- Employee Assistance Programme
- Money Advice Service
- Generous maternity, paternity and adoption leave for eligible staff
- On-site nursery (based at RBH)
- Full educational library services
- Cycle to work scheme, lockable storage for cycles
- Bus to work scheme
- Excellent rail and bus links
- A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.