Ward Clerk - Chartridge Ward - ref. b59787703

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

• provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
• nationally recognised for urology and skin cancer services
• regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
• deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.

If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.

We pride ourselves in being a great place to work – and invite you to join our BHT family.

Job overview

Chartridge Ward is a 22 bedded ward. We care for individuals who are medically well, but require additional care to be put in place before they can leave hospital. We are a busy ward with a high number of admissions and discharges each day.

Chartridge is looking for an enthusiastic ward clerk to join our team. The role will involve providing administrative and clerical support to the ward team, maintaining accurate records, collating important patient information, taking responsibility for the maintenance of the administrative areas of the ward, and being the first person that our patients and their loved ones often see when they arrive on the ward.

• Act as the focal point of administrative communications for the Ward,

• Register, collate and enter onto the computer system all patient records, as well as collating and filing clinical notes - this will involve using the CareFlow EPR / CareFlow Connect & Evolve systems, as well as many others
• Enter basic patient data onto the computer, especially admission, transfer and discharge details.
• Prepare documentation from admission to discharge for use by the

• Filing of documentation in patients’ notes.
• Ensure that patient notes are filed and return to medical records in a timely manner
• Maintain patient notes on the ward in an organised and methodical manner according to Trust guidelines, including filing of results & printing patient labels.
• Ensure there is an adequate supply of appropriate patient information leaflets and paperwork required by staff.
• Liaise with other departments as required.
• Booking of patient transport and transport risk assessments as led by the ward team

Working for our organisation

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person specification

EXPERIENCE

• Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary
• Six-month experience of working withing NHS environment/ customer care
• Experience of using computers in a work environment

• Minimum six months receptionist experience/ or other relevant experience

EDUCATION, QUALIFICATIONS & TRAINING

• English Language GCSE grade C or above or equivalent

• IT qualification
• Administrative qualification

SKILLS, ABILITIES & KNOWLEDGE

• Ability to communicate clearly in spoken English
• Ability to write legibly and clearly in English
• Ability to relay messages clearly and accurately
• Computer literate with knowledge of Word and Excel
• Understand the need for confidentiality and data protection
• Demonstrate ability to organise own workload, prioritise and take initiative where necessary.
• Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail
• Work as part of a time and flexible

SPECIAL CIRCUMSTANCES

• Ability to work internal rotation if required

PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.

If you are successful at interview, we will require you to complete a Covid-19 risk assessment document.

Application deadline: This post will close on the closing date stated at midnight. If we receive a large number of applications or there is a change in circumstance, we may be required to close a job before to the closing date.

Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.

Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.