Sales Operations Manager
About Our Client
A well-established organisation, this company has built a reputation for delivering high-quality products, services and solutions. As a medium-sized business, they focus on innovation and operational excellence to maintain their competitive edge in the market
Job Description
We are working with an established, international business operating across packaging, fulfilment, and operational logistics solutions, supporting customers across multiple industries.
This is a home-based opportunity to join a growing commercial team in a role focused on improving the effectiveness, efficiency and scalability of sales operations across multiple channels.
You will work closely with sales leadership and cross-functional teams to optimise processes, enhance reporting capability, and help drive sustainable revenue performance.The Sales Operations Manager will:
- Own and maintain CRM systems to ensure data accuracy and effective usage across the sales function
- Produce reporting, dashboards and performance insights for senior stakeholders
- Analyse sales data to identify trends, opportunities and areas for improvement
- Improve sales and customer service processes, workflows and operating procedures
- Manage lead routing and handoff processes across marketing, sales and customer service
- Support training and adoption of sales tools and best practices
- Evaluate sales technology, monitor ROI and recommend improvements
- Support systems integration projects alongside IT and wider business teams
- Contribute to forecasting, pipeline governance and sales performance reviews
- Partner with sales and finance leadership to improve commercial decision making
The Successful Applicant
A successful Sales Operations Manager should have:
- Track record within a sales, customer service/ journey, commercial operations or sales operations environment
- Strong analytical capability with the ability to turn data into actionable insight
- CRM experience (Salesforce preferred) and familiarity with sales technologies
- Confident producing reports, dashboards and performance analysis
- Strong process improvement mindset with the ability to simplify ways of working
- Commercially aware, organised and highly proactive
- Comfortable working cross-functionally with multiple stakeholders
- Competitive salary and package
- Home based (England)
- Challenging and rewarding role with opportunities for professional growth.
- Report direct to senior leadership
If you are ready to take the next step in your career as a Sales Operations Manager, apply today to join a reputable organisation and make a meaningful impact