Housekeeper
Job overview
An exciting opportunity has arisen for enthusiastic, hard-working individuals to join the teams as Housekeepers on Ward 2/Burns and the Emergency Department at Sheffield Children’s Hospital.
25 hrs pw Ward 2/burns. This is a busy surgical Ward, caring for children between the ages of 0-18 years with a wide range of surgical conditions - 25hrs pw.
15 hrs pw ED. The Emergency department and Acute assessment unit is a busy fast paced environment, caring for children up to 16 years old with acute medical needs and/or injuries. The Housekeeper is vital for the smooth running of the department and will be responsible for supporting the nursing team with non-clinical tasks.
Responsibilities for these posts include maintaining a safe, clean environment in patient and non-patient areas, ensuring monitoring and ordering adequate stock and supplies levels as necessary and co-ordinating the provision of meals, drinks and snacks.
You will need to be flexible during the working week, including some weekends, have excellent communication and organisational skills and be able to work well with all members of the multidisciplinary team to enable everyone to provide excellent care to patients and families
Main duties of the job
Responsibilities for this post include ensuring a high standard of cleanliness in both patient and non-patient areas, ensuring adequate stock levels, monitoring and ordering supplies as necessary. Collecting and delivering pharmacy supplies and collecting patient food/snack boxes, along with providing patients with drinks and snacks as requested.
You should possess excellent communication and organisational skills and be able to work well with all members of the multidisciplinary team to enable everyone to provide excellent care to patients and families.
To help maintain a high standard of family centred care by providing a safe and suitable environment and that shortfalls are dealt with quickly and efficiently.- To work in partnership with staff and parents to try and adapt the environment in order to meet any diverse and special environmental needs
- To support in a non clinical way those who provide direct patient care.
- To co-ordinate services provided by the Estates and Facilities and will work closely with support services departments.
- To monitor quality standards in the role of Ward Housekeeper, report deficiencies and take appropriate action.
- To meet specific tasks for individual patient needs as will be determined by the nurse-in charge.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
- Outstanding Patient Care
- Brilliant Place to work
- Leaders in Children’s Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Detailed job description and main responsibilities
Please refer to the job description and person specification for full details of the role.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive.We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Children’s being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at [email protected]
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion – leading by kindness and showing empathy, understanding and respect
- Accountability – striving to do the right thing and owning responsibility
- Respect – value differences, tackling inequality and fostering a culture of inclusion
- Excellence – delivering a high-quality standard of car
Person specification
Qualifications and Training
Essential criteria- Must undertake training of the post
- Functional English and maths qualification or equivalent
- Customer care hygiene qualifications at intermediate level
Experience
Essential criteria- Experience in customer care
- Experience of working with children and their families with health care needs
- Experience in customer care
Knowledge and Skills
Essential criteria- Functional English and maths qualification or equivalent
- Family Friendly Environment
- Maintaining a safe environment
- Knowledge of Infection Control
- Knowledge of Health and Safety
Personal Attributes
Essential criteria- To have good communication skills: verbal and written Physical ability to perform the duties of the post Commitment to: Caring environment. Safe working Enthusiastic, approachable and friendly Work as a member of the multi-disciplinary team and independently Motivated to undertake further training
- Domestic Skills Food Handling Skills Clerical Skills