Registration Support Assistant

We are seeking a dedicated Registration Support Assistant to join our Ceremonies Team. The successful candidate will help ensure that all registration processes run smoothly and efficiently during our events.

This exciting opportunity will be based in the Registration Service, where you will work to ensure that local community needs are met with the day-to-day running of the Ceremonies Team delivering marriages, civil partnerships, and other non-statutory ceremonies.

If you have excellent literacy and numeracy skills, attention to detail, and can thrive in a fast-paced environment, we want to hear from you!

Working Pattern: Casual hours (up to 37 hours per week)

Location: Crawley Register Office (Crawley Library, Southgate Avenue, Crawley, RH10 6HG) and occasion working from Horsham Register Office (1RJ, Park House, North St, Horsham RH12 1RL) when required.

Interview Date: Wednesday 26 February 2025

Casual employees whose principal place of work is within the boundaries of Crawley Borough Council can make a claim for this market supplement for each hour worked.

You may need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

At WSCC, we promote flexible working, and a casual contract is a perfect fit for that! What is a casual contract? A casual contract allows us, as the employer, to offer work as and when it becomes available. It does not always guarantee hours, so you are given the option to accept or deny assignments as determined by us.

The Opportunity

Our work in the Ceremonies Team and any given day can often feel quite different from the next! There will be some key responsibilities likely to feature in this role, including:

• Assisting the Registration Officers with ushering during ceremonies (Marriages, Civil Partnerships, and non-statutory ceremonies)
• Communicate face to face with customers in a professional, courteous, and appropriate manner.
• Working across different floors of the Ceremony venue, setting up rooms for ceremonies and resolving minor maintenance issues.

The ideal applicant will have experience of working within a customer service environment, with effective communication and IT skills and the ability to work as part of a team.

If you are passionate about helping create unforgettable ceremonies, apply now to be part of our dedicated team!

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and Benefits

We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance, and are rewarded for the work they do.

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further Information

The reference number for this role is CPP01036.

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

Struggling to apply? Book onto a Digital Support Session in a library near you to get help navigating our application form (subject to availability)

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

RSi