Consumer Care Manager

placeCity of London calendar_month 
Job Title: Consumer Care Manager
Location: White City, London
Contract Details: Temporary (6 months)

Salary: £19.00 - £21.97 per hour

About Our Client:

Join a vibrant company dedicated to delivering exceptional consumer experiences! Our client is a leading brand in the industry, known for innovation and customer satisfaction. They are excited to welcome a new Consumer Care Manager to their dynamic team!

Benefits & Perks:

  • Competitive hourly rate
  • Convenient office location, just 5 minutes from White City station
  • Collaborative and supportive work environment
  • Opportunities for professional development

Responsibilities:

  • Oversee consumer care strategies to enhance brand engagement
  • Manage and improve brand content across platforms
  • Lead a team dedicated to consumer satisfaction
  • Analyse feedback to drive continuous improvement

Essential (Knowledge, skills, qualifications, experience):

  • Proven experience in consumer care management
  • Strong brand content management skills
  • Excellent communication and leadership abilities
  • Ability to analyse consumer feedback effectively

Desirable (Knowledge, skills, qualifications, experience):

  • Experience in a fast-paced consumer goods environment
  • Familiarity with digital content management systems
  • Passion for enhancing customer experiences

Technologies:

  • Content Management Systems (CMS)
  • Customer Relationship Management (CRM) tools
  • Microsoft Office Suite
How to apply:

Ready to make a difference? Send your CV and a brief cover letter to []. We can't wait to hear from you and discuss how you can contribute to our client's success!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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