Senior Medical Secretary - Gastroenterology
NHS Jobs Worcester
To undertake medical audio / copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence. To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives.
Patient contact by telephone is an integral part of the role. To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams. To deal with all incoming correspondence, phone and email in an efficient and effective way.
To liaise with other members of the secretarial / administration team in order to provide a co-ordinated and efficient secretarial service. To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral to Treatment (RTT) target.
To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times. To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians / management as appropriate. Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust / Departmental Policies.
Patient contact by telephone is an integral part of the role. To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams. To deal with all incoming correspondence, phone and email in an efficient and effective way.
To liaise with other members of the secretarial / administration team in order to provide a co-ordinated and efficient secretarial service. To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral to Treatment (RTT) target.
To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times. To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians / management as appropriate. Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust / Departmental Policies.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients. To undertake any other duties as may be required / appropriate by the Directorate Management Team.
Gloucestershire Hospitals NHS Foundation TrustGloucester, 25 mi from Worcester
and a future full of opportunities and support.
Job overview
Medical Secretary, Band 3
An exciting opportunity has arisen in Vascular department for a Band 3 Medical Secretary. This post is for 30 hours a week over 5 days.
Main duties of the job
The post...
NHS JobsGloucester, 25 mi from Worcester
See please attached job description for further details of the job role and responsibilities for a Vascular Medical Secretary...
Birmingham Women's and Children's NHS Foundation TrustBirmingham, 26 mi from Worcester
Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.
Job overview
Are you an experienced Medical Secretary? Are you looking for a challenge in a Medical Secretarial role...
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