F&B Outlets Manager
inploi Poole
Join our team at Rockley Park Holiday located alongside Poole Harbour with views of the Harbour and the Purbecks.
Napier Road, Hamworthy, Poole Dorset BH15 4LZ GBR
Job DetailsPosition: Food & Beverage Outlets ManagerType: Full-Time / Permanent
Salary: £29500 per year
Bonus: Up to 10% Annual Bonus
Join our One Great Team here at Haven as a Food & Beverage Outlets Manager, where your leadership skills will ensure every guest enjoys exceptional serviceand tasty treats from our F&B outlets!
In this role, you'll be at the heart of an energetic F&B team, leading withclear direction and plenty of motivation. You'll inspire your team to hit their
goals and keep up high standards by showing them how it’s done! You'll be
hands-on with performance, offering feedback to help your team grow, tackling
any challenges, and supporting their development. Managing resources like
budgets and tools will be key to keeping things running smoothly. You'll also
be the driving force behind fantastic guest experiences, continuously improving
how we interact and solving any issues that pop up. Plus, you'll make sure
everything stays safe, compliant, and on point with company policies and brand
standards. This role
involves managing multiple outlets including Cooks Fish & Chip’s, A Costa Tuk
Tuk, and Berties Ice Cream.
Key ResponsibilitiesTeam Leadership: Lead, motivate, and support the team to deliver excellent
service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing
regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee staff scheduling, budgets, and resources to
maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety
regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring
smooth day-to-day running.
Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements- Proven experience in roles such as Duty Manager, Store Manager, or a similar
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts
on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to ApplyTo apply for this role, click apply now and answer a few quick questions, which
should take about 5 minutes. Once submitted, a member of our team will reach
out to you. If shortlisted, our interview process may consist of two stages: an
interview and a skills test.
If you require any assistance or reasonable adjustments during the applicationprocess, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do.We encourage applications from all backgrounds, communities and industries and
we are ready to discuss any reasonable adjustments or flexibility that you may
require, including whether a role can be full-time, part-time or a job-share.
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