[ref. c31922722] Service Manager
Gloucester
Service Manager
- Annual Salary: £30 - £33k
- Location: Gloucester (Main site) with regular travel to Cheltenham
- Job Type: Full-time
We are seeking a proactive and dynamic Service Manager to oversee administrative and stock management operations within the NHS, specifically for the Cheltenham and Gloucester sites. This role involves managing both locations, with a primary focus on enhancing service delivery, identifying savings opportunities, and fostering strong relationships with trust clients.
Day-to-day of the role:
- Oversee the administration and stock management, ensuring efficient operations across different contracts tailored to individual NHS trusts.
- Manage a team of three, with two staff members in Gloucester and one in Cheltenham, including conducting monthly 1-2-1s, annual appraisals, and monitoring target achievements.
- Travel regularly between Gloucester and Cheltenham sites to ensure cohesive team management and service delivery.
- Identify and implement savings opportunities and approve orders to optimise financial efficiency.
- Develop comprehensive reports, analyse trends, and provide insights on expenditure to support strategic decision-making.
- Build and maintain robust relationships with clients, working closely with NHS trust representatives and liaising with personnel at various levels to enhance service quality.
Required Skills & Qualifications:
- Proven experience in management
- Strong leadership skills with the ability to motivate and bring out the best in team members.
- Excellent analytical abilities with proficiency in Excel, including the use of basic formulas, VLOOKUPs, and pivot tables.
- Exceptional relationship-building skills, confident in leading rather than following.
- Experience in handling administrative aspects of business operations.
- Healthcare industry experience is advantageous but not essential.
Benefits:
- Competitive salary package.
- Standard working hours from 8:00 AM to 4:00 PM or 8:30 AM to 4:30 PM, Monday to Friday.
- Engaging and supportive work environment.
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