Operations Manager Speech, Language and Communication Pathway
Job overview
Children and Family Health Devon (CFHD) is continuing to develop and refine an innovative, integrated model of children's community services and are looking for an enthusiastic individual to operationally lead our Speech and Language and Communication pathway with a focus on early intervention and support.
This role is 22.5 hrs a week (0.6WTE) across Devon and Torbay (excluding Plymouth) with bases available in Exeter, North & South Devon and Torbay. You will want to be on site with your team for some of the time, however we can support some remote working as part of your job plan.
Main duties of the job
Working in collaboration with the Professional and clinical lead for the service, you will be supported to bring your operational and clinical skills, experience and enthusiasm to this role. You will supervise and manage others, ensuring the service responds in a timely way to meet the needs of children, young people and families.As joint lead for this pathway you will work closely with colleagues in CFHD but also colleagues from the acute trusts in across Devon and Torbay who medically support the children seen within the pathway.
We are looking for an individual who enjoys operational management, who likes to collaborate and work with others, who has skills in leadership and can remain calm and compassionate under pressure. A keen eye for data and a focus on performance is on the wish list along with the ability to bring innovation to the table.We value people who can work well as part of a team but also have the confidence and ability to be autonomous and pace setting when needed.
This is an exciting time as we are a service going through a process of development and growth, so you need to have experience in leading services through change and keeping our children and young people at the centre of what you do.
Working for our organisation
Why Work With Us
We are developing an innovative, integrated model of children's community services and we are looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.
As a large community service you will be joining a strong, enthusiastic and supportive group of professionals. This provides a real sense of professional collaboration at work that will be an asset to your daily work your career development and your support network.
Detailed job description and main responsibilities- To provide leadership to the integrated CFHD service ensuring the efficient and effective delivery of the service.
- Manage effective operational delivery of services in collaboration with clinical leads.
- As an integral part of the CFHD leadership team, proactively and collaboratively driving the overall service strategy, objectives, vision and ambitions and taking a lead role in transformational change and continuous service improvement.
Person specification
Qualifications and training
Essential criteria- Professional clinical knowledge acquired through degree supplemented by post graduate diploma specialist training, management qualification or equivalent and experience
- A professional qualification relevant to children’s healthcare (such as Social Work, Nursing, Clinical Psychology, Occupational Therapy, Psychological Therapy Qualification, Speech and Language Therapy, Physiotherapy.)
- Active registration with an appropriate professional body
Knowledge and experience
Essential criteria- Extensive knowledge of the provision of healthcare for children and families within the NHS
- Understanding of relevant legislation, NHS policy and other national policy relating to children and young people and its implications for children’s community healthcare
- High level knowledge of health presentations in children and adolescents and the theory and practice of, clinical interventions within area of specialty
- Knowledge of evidence-based practice including NICE guidelines and routine outcome monitoring
- Knowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety
- Knowledge of supervision, management and leadership practice, including electronic staff record systems
- Knowledge of research methodology outcome research methodology and ability to critically interpret research findings and data
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION- We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
- Please read the job description carefully and tailor your application to reflect the requirements of the role.
- Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
- Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
- Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
- If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
- It is your responsibility to ensure the timely receipt of appropriate references.
If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.