Clinical Healthcare Support Worker, Band 3-General Outpatients - Gloucester

apartmentGloucestershire Hospitals NHS Foundation Trust placeGloucester calendar_month 

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.

Job overview

An exciting opportunity has arisen for enthusiastic outpatient HCA[s] to join our existing teams within General Outpatients [GOPD] at CDC. We are looking for HCA’s who as well as having good organisational and people skills and possess a variety of nursing skills.

We are a dedicated and supportive team that provides treatment and care to a wide variety of patients. Our departments are busy, unpredictable environments, where we care for patients attending appointments for a host of different specialties including dermatology, Gynaecology, Rheumatology, Urology, Cardiology, Neurology and many more.

A new Community Diagnostic Centre [CDC] has also opened where we host further GOPD clinics for our patients.

Our departments are open Monday to Friday 8am- 6pm. The successful candidate[s] will be expected to work fully rotational across our GOPD sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays. (Hospital transport bus available with Park and Ride facilities in Cheltenham).

Expected Interview Date: 10th February 2025.

Main duties of the job

To work as part of the outpatient’s clinical team assisting in the delivery of high-quality services under the supervision of qualified staff. To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust.

To work well with people at all levels and effectively as a team member. To undertake link roles which will assist in the smooth running of the department. Ability to provide a variety of nursing and personal care and contribute to a safe and welcoming environment for staff, patients and visitors.

To communicate effectively, especially where patient ability to do so maybe compromised and chaperone where required. To contribute towards a forward thinking, compassionate and inclusive workforce that focuses on an engaging team approach.

Working for our organisation

We are seeking highly compassionate and enthusiastic HCA’s who possess good communication and people skills to help us continue to deliver outstanding care to our patients. We are an experienced team who care deeply about our patients and their hospital experience[s] with us.

The successful candidate[s] will be required to work fully rotational across both sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays (Hospital transport bus available with Park and ride facilities in Cheltenham).

We actively encourage and support appropriate staff development within their role[s].

Our departments are open Monday to Friday 8am- 6pm (with occasional late finishes).

Detailed job description and main responsibilities

Please see the attached job description for more information on the main responsibilities for this vacancy.

Person specification

Qualifications, Skills and Experience

Essential criteria
  • Care Certificate
  • Basic IT skills appropriate to role
  • Ability to work on own initiative at times
  • Ability to work well within a team environment, motivated and enthusiastic
  • Flexible approach to working
  • Good personal and communication skills.
  • GCSC maths and English, Grade C and above
Desirable criteria
  • Previous experience in OPD area desirable
  • Previous NHS Experience

The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.

Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.

Committed to safeguarding our community

If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The cost will be £29 (standard checks) or £46 (enhanced checks), and will be recovered through two instalments from the candidate's salary.

Please contact [email protected] for further information.

The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. The Trust is committed to safe recruitment practices to protect children and vulnerable adults, and any appointment will be subject to satisfactory clearance.

As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies and procedures by contacting the Recruitment Team at [email protected]

Committed to supporting service personnel

As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust, in collaboration with the Career Transition Partnership, offer a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel.

To qualify for a guaranteed interview, candidates must meet the essential criteria for the post and be either a current member of the Armed Forces, or be within the two year period of resettlement. If this applies to you please email the job reference number and your AR number to the Recruitment Team at [email protected]

Follow us on Twitter: @GHNHSFTCareers

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