Triage Nurse - Community Nursing

Job overview

We are looking for an enthusiastic, innovative and engaging Band 5 NMC Registered Nurse, who has a distinct passion for the delivering high quality patient care within community services.

You will be joining our North Alliance LAP Service on a full-time basis to provide remote triage of calls and referrals made to the North community nursing teams.

To ensure to a high standard of care is provided, occasional delivery of care to patients in a community setting in order to maintain up to date clinical experience.

You will be based at Weaver House, Cheadle. Due to the nature of this role shifts are 7-3pm, 9-5pm or 10-6pm covering 7 days a week.

Main duties of the job

Making appropriate decisions following comprehensive remote triage to ensure the safe management, and allocation visits where needed, in response to calls and referrals received by the community nursing service.

As part of this role you will also be required to:

• Determine eligibility of patients referred to the service and collect additional information to support decision making. To transfer or redirect referrals to appropriate internal or external services as appropriate.
• Liaise with patients; families; carers and other service providers to support clinical decision making to identify appropriate management of referrals and messages. This may include providing advice on self-management; transfer to other services or adding contacts for home visits or clinic appointments.
• Liaise with nurse in charge of the appropriate nursing team to allocate urgent visits and to discuss potentially complex referrals.
• To review all referrals and messages to the community nursing service, this will include an understanding of the following areas of care:
• Symptom management of deteriorating patients.
• Palliative and end of life care.
• Wound care.
• Bladder catheter and bowel care.
• Recognition of deteriorating patients and potentially life threatening conditions.
• Complex patients with co-morbidities.

(NB. This list is not extensive)

Working for our organisation

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Detailed job description and main responsibilities

For further information of this role please see attached the job description and person specification.

Person specification

Shortlisting

• Experience of working as a Community Nurse.

Essential

• Supporting service users, families and carers in dealing with people with nursing needs

Essential

• Clinical knowledge relevant to the post.