Business Development Coordinator

Business Development Coordinator

Eligibility: You must be eligible to work in the UK

Are you looking for your first step into business development and sales? Would you like to be part of a growing and successful tech company, whose vision is to be the No. 1 provider of IT Services to the UK non-profit sector?

Would you like to make a difference in society by enabling charities to accelerate their missions to help more people through better use of technology?

We’re looking for an assistant to support our business development function. This is likely to be your first role following graduation, and will be a great opportunity to develop your skills and put your knowledge into practice.

The Business Development Coordinator is a new role at Smartdesc, one which you will have the opportunity to grow into, mould and make your own.

You will provide vital support to the New Business team by engaging with leads and coordinating our sales pipeline - helping draft proposals, manage diaries, following up with prospects, and generating quotes for potential customers that have expressed an interest in our services.

You will gain great exposure across the business and develop working relationships with our sector partners such as Microsoft Tech for Social Impact and Charity IT Leaders, plus support our events schedule that includes in-person seminars, webinars, exhibitions and conferences for charities.

We are looking for a resourceful self-starter, with a passion for driving business growth. You will have outstanding organisation skills, and a high attention to detail. We put the customer at the centre of everything we do.

• Coordinating our new business pipeline
• Conducting initial lead qualification, classification, logging and processing inbound leads
• Scheduling meetings and calls between prospective clients, the sales team, and technical staff to quantify sales opportunities and progress them into proposals and quotes
• Keeping the new business pipeline moving by following up with leads regularly to check progress and prevent opportunities from going stale
• Outreach - following up on outbound marketing campaigns and events to facilitate further discussion with prospects who have engaged with us in the past
• Providing administrative support to the business development team, including helping prepare bids, proposals, presentations and quotes, and proofreading documents
• Keeping our CRM up to date on a regular basis
• Proof reading sales proposals and other documents

• Attention to detail with a high-level accuracy, ensuring high quality output
• Excellent communication skills, both written and verbal
• Ability to multi-task and able to assimilate information quickly
• Ability to coordinate and prioritise workload and cope with competing deadlines
• Good understanding of IT and a keen interest in technology
• A quick learner with aspirations to develop a career in the sector
• A degree in business or related sales discipline is desirable

We recognise that everyone has the potential for growth, and we welcome applications from candidates who can demonstrate that they have some, but not all, of the experience and personal attributes listed here.

About Smartdesc

Smartdesc is a leading IT Managed Service Provider (MSP) whose sole focus is the UK non-profit sector, one of the largest in the world at over £55bn. We work with household names like Mind, YMCA and Teenage Cancer Trust, as well as a diverse mix of other charities, social enterprises and public-sector bodies.

We provide IT services including IT Strategy, Cyber Security, IT helpdesk / support, project and programme management - tailored to nonprofits and delivered through long standing partnerships with our customers.

You will be part of a dynamic and growing company; you will not be a small cog in the machine, but instead be able to spread your wings and get exposure to a wide and diverse array of amazing charities.

Staff stay with us for years because we invest in them - our retention rate is 98%, far above the competition.

We have a flat management structure without internal politics, and staff are given a high degree of freedom to do their jobs to the best of their ability. You will have the opportunity to immerse yourself in a diverse range of cutting-edge technologies and systems, and never be pigeonholed into one single area.

Successful delivers exceptional work through effort, integrity, and honesty; new team members are carefully picked to ensure they mirror Smartdesc’s ethos, and share our values.