Customer Service Executive

Salary: £14 per hour

This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Provide information about products and services to customers.
• Assist with order processing and tracking.
• Collaborate with team members to improve customer service processes.
• Follow up with customers to ensure their issues are resolved.

Qualifications:

• Previous experience in a customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

• Competitive hourly rate.
• Opportunities for professional development and training.
• Supportive and dynamic work environment.
• Access to employee assistance programs.

To apply for this Customer Service Executive position, please submit your CV.