Senior Healthcare Support Worker
NHS Jobs Greenwich
Support lead clinical practitioners to provide high quality, high intensity, and specialist service intervention to young people in the right place at the right time; promoting choice, the young persons/significant others voice and hopefulness to ensure a recovery orientated approach.
This could take place in a variety of settings across the boroughs of Bexley, Bromley, and Greenwich. Seek advice and guidance as required. To contribute to service delivery where equality, diversity and inclusion underpins care; ensuring young people and their families cultural, religious, and spiritual needs are considered.
Treat service users sympathetically and with compassion, with initiative, diplomacy, and tact. The postholder will likely be required to deal with young people and their families who may be in distress. Discuss onward clinical care options with lead clinical practitioners and organising follow up as required.
To be responsible for organising and prioritising own workload in the day to day allocation of work. Liaise with other mental health staff and multidisciplinary teams, for example Tri-borough CAMHS Care Co-ordinators, CAMHS Crisis practitioners, SLP bed management and have an understanding of the local resources available to children and young people to access in Crisis or offer long term support.
Signposting service users to relevant community-based services for example, voluntary services. Opening RiO referrals and documenting contacts and activity appropriately in line with operational policy, if required. Maintain the need for confidentiality of service users and professional information.
Ensure that collection of required data to inform key clinical performance indicators and participate in service audit and evaluation within the team. To ensure the safe maintenance and sharing of accurate oral and written communication, clinical records, and electronic records to a high standard, and that they are stored and accessed appropriately at all times of service users and their significant others.
This could take place in a variety of settings across the boroughs of Bexley, Bromley, and Greenwich. Seek advice and guidance as required. To contribute to service delivery where equality, diversity and inclusion underpins care; ensuring young people and their families cultural, religious, and spiritual needs are considered.
Treat service users sympathetically and with compassion, with initiative, diplomacy, and tact. The postholder will likely be required to deal with young people and their families who may be in distress. Discuss onward clinical care options with lead clinical practitioners and organising follow up as required.
To be responsible for organising and prioritising own workload in the day to day allocation of work. Liaise with other mental health staff and multidisciplinary teams, for example Tri-borough CAMHS Care Co-ordinators, CAMHS Crisis practitioners, SLP bed management and have an understanding of the local resources available to children and young people to access in Crisis or offer long term support.
Signposting service users to relevant community-based services for example, voluntary services. Opening RiO referrals and documenting contacts and activity appropriately in line with operational policy, if required. Maintain the need for confidentiality of service users and professional information.
Ensure that collection of required data to inform key clinical performance indicators and participate in service audit and evaluation within the team. To ensure the safe maintenance and sharing of accurate oral and written communication, clinical records, and electronic records to a high standard, and that they are stored and accessed appropriately at all times of service users and their significant others.
Implement Trust and team policies/ procedures and propose changes to practices if necessary. To ensure effective risk management at team level by accident / incident reporting. Maintain effective time management tools in order to achieve the teams commitment to its work schedule.
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