Business Support Specialist
Location - Glasgow City Centre
Work Pattern - Hybrid (one day WFH)
Hours - Full-time - 9.00-17.30
We are currently seeking a Business Support Specialist (Secretary) for our client, a leading Property company located in Glasgow City Centre. This is a full-time permanent position with a hybrid working pattern (one day working from home). The successful candidate will provide direct support at Director/Senior Associate level and within the regional offices, assisting with document and report production.
The ideal candidate will have previous document production and audio typing experience.
Benefits -- 25 days holiday (plus bank holidays) + birthday leave
- Quarterly Bonus
- Life assurance
- Private Medical Insurance
- 5% employer pension contribution
- Annual salary review
- Season ticket loan
- Employee assistance programme
- Gym discounts, retail vouchers
- Eyecare vouchers
- Cycle to work scheme
- EV car scheme
- Longevity awards
- Social events- pay day drinks, quarterly lunches, quiz night, cultural/sporting activities, charity events etc
- Extensive DEI strategy, learning and training opportunities/support.
Key Responsibilities:
- Provide administrative support to allocated Directors/Senior Associates, including diary management, processing expenses, and making travel bookings.
- Manage the lifecycle of tasks from allocated Directors/Senior Associates until completion.
- Produce documents/reports from Fee Earners, ensuring tasks are prioritised and deadlines are met.
- Provide excellent client care to fee earners, assisting with task uploads and providing guidance where needed.
- Provide updates on task progress and manage deadlines effectively.
- Create and amend documents using style sheets, troubleshooting problem documents, and managing changes to house style.
- Proofread documents for quality and maintain document templates.
- Collate fee earner updates for client reports, ensuring all updates are uploaded in time for report creation.
- Transcribe emails, letters, etc., using dictation workflows.
Experience, Skills & Qualifications:
- Previous professional services experience, preferably in a similar role.
- Proficient in Office 365, especially in Microsoft Word, Excel, and PowerPoint.
- Strong communication skills and attention to detail.
- Experience with document management systems, preferably SharePoint.
- Familiarity with dictation and workflow tools.
- Friendly, approachable, and a team player.
- Excellent client service skills.
- Ability to work to deadlines and meet document turnaround KPIs.
- Strong organisational skills and ability to multitask under pressure.
- Fast and accurate typing skills.
- Microsoft Office Specialist or equivalent certification would be beneficial.
If you are a motivated individual with the required experience, skills, and qualifications, we encourage you to apply for this exciting opportunity.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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