Retail Assistant (Fixed Term) (Part Time) - 3 posts - GLA12712
Our city-wide contracts mean staff are flexible to work in any of our locations, however the primary location of this vacancy is Kelvingrove and Riverside/GoMA. You will be part of a dedicated team which supports Glasgow Museums Retail.
More about our Museums teams
As a Retail Assistant you’ll be joining our Glasgow Life Museums team and Corporate Services team. From Kelvingrove Art Gallery and Museum to GoMA, our museums are free for everyone to access. Being part of the corporate services team too, you are part of a team who oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops.
We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website.https://www.glasgowlife.org.uk/museums
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow.
Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Retail Assistant you’ll be an integral part of the team who thrive on and deliver exceptional customer service to all our museum visitors. Reporting to the Shop Manager and working alongside an established and award-winning team
The candidateIf you’re interested in joining us as a Retail Assistant, you’ll need:
- Excellent customer service skills
- Previous retail experience
- Good communication skills and a strong team player
- The ability to multitask and handle the pressure of a busy day.
- Excellent numeracy skills
Our city-wide contracts mean you will be flexible to work in any of our locations.
Retail Assistant roles available are: 3 x 20 hrs part time working 5 days (12pm-4pm per day) between Tuesday to Friday including 1 day at the weekend.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
This post is temporary for a period up to 2nd November 2025.
Salary for this post will be pro - rata.
Important Dates: Closing date 3rd November and interviews are provisionally scheduled for w/c 11th November.
Benefits at Glasgow Life- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- Membership of the Local Government Pension Scheme
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- And much more!
Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see for more information.https://www.glasgow.gov.uk/jobevaluation
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work.We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website.https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
Application Packs
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054.
Packs will be posted out to you within 3 working days of receiving your telephone request.
Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see https://www.glasgow.gov.uk/jobevaluation
For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us