Operations Manager
London
Operations Manager, 32-33K. Adventure Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This an award-winning company with an excellent reputation and a very exciting product portfolio.
Operations Manager Responsibilities:
- Manage the operations of escorted tours
- Negotiate with ground-handlers to contract various services for tours
- Handle operational and crisis issues if they occur.
- Liaison with partners at destinations confirming allocations and booking services
- Creation of all client’s literature and support with visa processes
- Maintenance of safety and quality standards
- Prepare and support Tour Leaders
- Provide DMC’s with post tour feedback
- Help to develop touring programme
- Collaborate with the sales and product teams.
- Have responsibility of the emergency phone on a rota basis
- Work with the Sustainability Manager to manage carbon footprints and to source social and environmental projects
Operations Manager Experience Required:
- Experience in experiential tour operations
- Preference to candidates with experience in logistics and operations, however candidates from rounded tailormade travel sales roles may be considered dependent on experience
- Personal global travel experience - enormously beneficial
Operations Manager Additional Info:
- Mon – Fri, 9 – 5.30pm
- 25 days annual leave per year
- 2 office days per month – London
- Emergency phone 6 weeks of the year.
- Volunteering days on full pay
If you would like to apply for this Operations Manager role please apply to this advert, send your CV to or call Mark on
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