Patient Transport Services Drivers / Crew Members
Job overview
Responsible for the care and safe transportation of non-emergency PTS patients. Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care. At all times the post holder must ensuring patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.The Post will include the driving of Non-Emergency Ambulance vehicles. minibuses, vans up to 3.5 tonne and cars. General departmental tasks will also be included in the duties along with multi-site working and other Trust requirements.
Main duties of the job
Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness in the event of required needs.; Carry out daily vehicle checks and report defects promptly in accordance with service instructions. To undertake a full range of PTS duties including stretcher work and wheelchair clamping.Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the Trust. Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities.
Drive allocated service vehicle, as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions in accordance with the Trust General drivers’ policies.
Provide a quality of travel that is both a smooth and comfortable experience for passengers and non-detrimental to the patient’s condition. Maintain communications, with the PTS Communications call Centre as appropriate. Maintain a high standard of housekeeping and cleanliness in all work areas.
Please note this post may close at sufficient applicants
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
- Your Leadership Impact
- Leading Your Team to Success
- Service Improvement for Beginners
- Developing your Service Improvement Skills
The leadership and improvement programme aims to:
- Explore leadership within the NHS
- Promote Trust values and behaviours
- Develop your leadership effectiveness and skills
- Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person specification
Qualifications
Essential criteria- Must hold or be able to take training for, or have the equivalent of non patient transport support level 3 RQF
- Driving Licence category D1
- Attend, as required, all training courses relevant to the role, residential and non-residential, in accordance with service instructions.
Knowledge
Essential criteria- Logistical knowledge of Hospital lay out.
Experience
Essential criteria- Must be able to successfully complete the training course for role of PTS Ambulance Person which involves a formal assessment following clinical and driver training.
- Proven driving experience
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at [email protected]
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.
IMPORTANT - Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.
This document provides detailed advice regarding the completion of your application form.
The guidance document also provides in detail what identification and certificates you must provide at interview should you be shortlisted.
As part of our pre-employment screening process, all applicants are required to provide references from their last continuous 3 year employment and/or training/education. The referees MUST be a Line Manager/Supervisor. Applicants are requested to ensure email addresses for all referees are included on their application form.Personal references and references from colleagues are not acceptable.
Unfortunately we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.