Band 8a Deputy Service Manager (Supervision Lead) - Swindon

Job overview

The NHS Swindon Talking Therapies service (IAPT) offers support to residents of Swindon who may be experiencing common mental health conditions such as depression, anxiety, stress and low mood, offering evidence based treatments based on the difficulties the patient is experiencing.

A new and exciting opportunity has arisen for the position of Deputy Service Manager (Supervision Lead).

You will work as a key member of the senior management team to provide leadership and contribute to the development of the talking therapies service with a focus on oversight of, and responsibility for the clinical supervision provision within the service for all therapy modalities.

We are currently operating a hybrid working arrangement, where you will be based at Old Town Surgery combined with opportunities for remote working from home.

Main duties of the job

To be an active member of the senior management team, including deputising for the Head of Talking Therapies (BSW) and the Swindon Talking Therapies Service Manager.

To act as a Lead Clinician and offer 1:1 sessions

To supervise and oversee the development of the service and quality of supervision provision

To line manage and oversee the work of a team of High Intensity Therapists and Psychological Wellbeing Practitioners

To maintain a Talking Therapies manual compliant service

To represent the service at meetings and deliver presentations, both internally and to outside organisations

To oversee links with voluntary and community organisations

The successful candidate must have a qualification in one of the Talking Therapies clinical modalities, along with substantial post qualification relevant experience, including supervision. It is essential to have in-depth experience of managing staff in a stepped care service along with the capacity to cope with pressure and prioritise competing demands.

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

Managerial:

To deputise for the Swindon Talking Therapies Service Manager as appropriate

To line manage a team of mental health Practitioners including managing sickness, appraisals and performance etc.

To oversee audits and to report any difficulties to the Service Manager

To provide cover for other members of the Senior Management Team

Recruit staff as required

To be a member of the Executive and Senior Management Team, including attending meetings and giving advice to the Head of Talking Therapies/service manager as appropriate

Appropriately manage time for clinical work and managerial responsibilities

To initiate in-service development and expansion

To over see the organisation and supervision of the work of the clinical team

To liaise with other Primary Care Services

To liaise with Secondary Services

To oversee training in conjunction with the Head of Service

To be aware of budgetary constraints

Maintain an Talking Therapies manual compliant service

Monitor and follow up patients in line with guidance

To allocate and support staff as discussed with the Head of Talking Therapies and Swindon Service Manager

To supervise staff as appropriate

Induct and supervise new members of staff

To represent the Service and deliver presentations both internally and to outside organizations e.g. ICB and national organizations especially those related to Talking Therapies

To oversee links with voluntary and community organisations, educational and recreational opportunities and resources in the local area which may be of benefit to clients referred to the service

To oversee the design and delivery of psycho-educational courses

Professional:

To participate in the Talking Therapies business and professional meetings as appropriate

To be aware of and comply with all policies, procedures and directives of the Department, Service and AWP

To maintain and further develop high standards of therapy and psychology practice through co-operative work with other practitioners of all disciplines and involvement in professional audit

To comply with British Psychology Society’s/ BABCP/ other regulatory body's ‘Code of Conduct’ as well as procedures and government legislation as it applies to the Service

To oversee the research in the service. To instigate and be involved in research as required

Person specification

Qualifications

• Qualification in one of the IAPT clinical modalities at a minimum of masters level
• Professional registration - HCP, BABCP, BPS

Experience

• Management experience & training
• Research and development experience
• Experience of supervising & managing staff in a stepped care service
• Substantial relevant clinical experience

• Experience of designing publications
• Experience of service development
• Experience of designing and delivering presentations

Skills

• Capacity to cope with pressure and competing priorities
• Ability to deal with distressed patients
• Ability to support staff in dealing with patients in crisis
• Leadership skills
• Training skills

Knowledge

• Knowledge of HR policies
• Knowledge of risk management in primary care

This includes people with a variety of disabilities and neurodivergent conditions (for example autism, ADHD, sensory, physical and learning disabilities).

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

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Please apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations.

Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.

Please note the use of AI is monitored and if you have used it in your application you are required to declare this.