Transport Coordinator
Norwich
We are delighted to be recruiting for our client based in Norwich who are looking for a Transport Coordinator.
You will be working as part of a small team responsible for maintaining relationships with haulage suppliers. Reporting into the Inventory Manager, your primary focus is to be responsible for running the day-to-day transport from suppliers and ensuring that all items are stocked, monitored, and properly distributed.The role will involve the following.
- Daily management of CHEP pallet portal, declare/receive and ensure stock is accurate
- Liaise with Head of Planning to confirm delivery schedule, inform Warehouse Supervisor
- Day to day running of the haulage contract
- Managing the relationship between our supplier of haulage
- Answering both internal and external customer queries regarding haulage
- Monitor and compare our supplier costs to report to the Head of Logistics
- Be first point of contact for any transport queries at all of our sites
- Support with the management of the Logistics providers and chase late trailers/containers.
- Develop strong relationships with our customer contacts to include stock control/buyers/warehousing teams
- Investigate customer queries relating to order processing or delivery/availability issues.
- Manage any vehicle quality issues with our Logistics supplier and escalate any unresolved concerns to the relevant Managers
- Support the Inventory Manager with investigations around transit damage
- All associated Administration duties
- Excellent written and verbal communication skills
- Ability to remain calm when dealing with difficult or distressed people.
- Understanding of the needs for confidentiality and compliance with service regimes.
- Ability to work on own initiative and as part of a team.
- Accuracy in completing paperwork.
- Excellent problem solving and analytical skills
- Organised with good attention to detail
- Good IT skills to include Microsoft excel and word
- Previous experience with CHEP Pallet Management would be advantageous
- Experience of stock taking
- Knowledge of warehouse / transport
Please apply with your CV online. You will need to be a driver with your own transport as the role will involve working from 3 sites in the area.
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