Maternity and Neonatal Quality & Compliance Support Officer
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
Are you a motivated individual with strong administration and organisational skills? Are you ready to facilitate and support and coordinate a range of quality and compliance initiatives across Maternity and Neonatal services? We're excited to announce a full time position as the Maternity and Neonatal Quality and Compliance Support Officer.This role offers you the opportunity to collaborate with clinical, operational, and governance colleagues, as well as the broader health system, to drive positive change for women and birthing people at Whipps Cross Hospital. Your focus will be the collection and coordination of evidence to assurance us and our regulators that we are meeting the quality standards expected for the long term.
Main duties of the job:The post holders' primary responsibility will be to support the effective and timely delivery of a number of Maternity safety and improvement programmes; • Maternity Incentive Scheme safety standards (CNST)
- Care Quality Commission (CQC) regulation, compliance and action plans
- NHSE Maternity and Neonatal Three Year Plan
- MSSP Recommended actions
- Quality peer review visits and action plans
- Complaints process
This includes supporting the Quality and Compliance lead to gather and log evidence submitted, analyse and prepare data and reports, and ensuring deadlines are met.
Main duties of the job
Skills required:- Proven administrative experience, including document management.
- Ability to plan their own workload, including the ability to prioritise ad hoc work.
- Planning and management of key meetings including minute taking, maintaining an action log and agenda creation.
- Excellent communication and interpersonal skills to engage with stakeholders at all levels.
- Detail-oriented mindset with the ability to present qualitative and quantitative data.
Previous experience of working in a Maternity service would be advantageous but is not essential.
For further information on the role, please contact Imogen Davies, Interim Quality and Safety Lead ([email protected]).
The post-holder is a key member of the Maternity and Neonatal Team and integral to the business and governance of quality and compliance.
The post holder will support the multi-disciplinary team, to effectively drive, deliver and provide evidence based assurance that the requirements of quality and regulatory compliance are being implemented effectively and sustainably.
The post holder will be responsible for supporting the Quality & Compliance Lead deliver the following:- Care Quality Commission regulation and compliance
- Quality visits schedule for the Trust
- Maternity Incentive Scheme safety standards
- National regulatory standards
- Quality action plan monitoring and reporting
- Complaints handling
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria- Evidence of degree level or equivalent or ability to demostrate competancy at this level
Experience
Essential criteria- Experience in working in NHS
- Experience of analysing and interpreting information from multiple sources to manage variances in performance and identify solutions to deliver improvement.
- Demonstrable understanding of the NHS Quality agenda
- Proven track record of success in coordinating change.
- Working knowledge of current NHS quality/compliance agenda.
- Experience of chairing multidisciplinary meetings
- Previous experience of working in a quality or compliance role.
Knowledge
Essential criteria- Broad understanding of the NHS and key policy issues that affect business performance and the policy framework within which NHS services operate.
- Understanding of quality improvement and project management methodology
- Change management methodology.
Skills
Essential criteria- Confidence and competence in using IT systems (e.g. Outlook, Word, clinical or other record systems) relevant to the role.
- Good communication skills are required to work effectively with a large and diverse audience.
- Work with a high level of accuracy and attention to detail and prioritise own workload.
- Analyse and manipulate data to produce meaningful information
- Good organisational skills and the ability to work to tight deadlines.
- Work under own initiative with minimal supervision and as part of a team.
Other
Essential criteria- Committed to living the Trust’s values, willing to inspire others to act in accordance with those values.
- Evidence of personal development
- Ability to work flexibility in order to meet fixed deadlines.
We aim to create an equitable working environment where every individual can fulfil their potential.
As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so.As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.
Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.