Technology Architecture Specialist - PXM (Product Experience Management)
Location: London , Manchester, Newcastle, Edinburgh, Birmingham
Career Level: Consultant (L9)
We Are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index
As a Technology Architecture Specialist- PXM (Product Experience Management), you will: Partner with clients to help create and deliver consistent product experience across digital channels. Your focus will be on designing and implementing Product Experience Management (PXM) solutions that streamline product data strategy, digital experience and commerce enablement to ensure products are discoverable and engaging across various channels.
Responsibilities Include:
Client Engagement:
- Collaborate with clients to understand their digital commerce goal and product engagement channels.
- Identify opportunities for process improvement and efficiency gains through enriched product experience.
Solution Design:
- Develop tailored PXM strategies and solution blueprints that align with client needs.
- Ensure seamless integration of PXM systems with existing platforms (e.g., CMS, DAM, ERP and marketplaces).
- Design scalable data models and taxonomies for structured and unstructured product data.
Implementation & Integration:
- Lead or support the deployment of PXM systems, managing data migration, configuration, and system integration.
- Map product data flows across PIM, DAM, CMS, ERP, commerce platforms, and marketplaces.
- Collaborate with marketing, merchandising, eCommerce, and IT teams to define product enrichment workflows.
Training & Support:
- Provide training and support to client teams, ensuring successful adoption and optimal use of PXM solutions.
- Develop documentation and guidelines to standardise asset management practices.
Continuous Improvement:
- Stay up to date with emerging trends in product experience management and recommend innovative solutions to enhance client operations.