[ref. i23948801] Facilities Manager

• £30000 per annum
• 40 Hours per week
• Maintain relationships with key Stakeholders
• Preferably with a Soft FM background

• Proven experience in managing successful teams and operating in a highly commercial Soft FM environment with great results.
• Experience with working and knowledge of waste.
• Single or multi-site operational experience in a similar role with an understanding of delivering services to exacting specifications within quality and performance management regimes.
• Previous budget management and Profit & Loss account responsibility
• Ability to communicate effectively with senior stakeholders.
• I.T & computer literate as well as contribution to web-based communications media
• Excellent customer service qualities and high principles in service delivery
• Demonstrate commercial awareness and price sensitive markets.
• Collaborative mindset
• Ability to manage and motivate people.
• A good team player
• Able to exercise a good deal of tact and diplomacy with a professional approach.
• Suitable background for government clearances
• Integrity – Respects colleagues & customers
• Health & Safety – Follows the right procedures and challenges unsafe behaviour
• Can Do – Is flexible and takes initiative
• Passion – Is positive & proud of doing a great job
• Responsibility – Takes ownership and doesn’t leave things to others or say ‘it’s not my job’
• Teamwork – Shares knowledge and experience with other team membersKey Responsibilities
• Client and Contractual Management:
• Maintain effective client relationships, ensuring compliance with company policies and prioritizing safety in all activities.
• Support the Head of FM in exceeding contractual obligations and driving continuous improvement.
• Sub-Contractor Management:
• Manage sub-contracted services to meet client expectations, focusing on minimizing KPI failures and financial penalties.
• Ensure compliance with HSE requirements, including risk assessments and incident reporting, and implement corrective actions.
• Operational Excellence:
• Embed and monitor management reporting and quality systems, tracking metrics for contract performance, productivity, and efficiency.
• Ensure adherence to profit protection processes and SLAs.
• Relationship Building:
• Cultivate productive site-level relationships with clients and maintain proactive communication with sub-contractors.
• Actively seek feedback and commit to continuous improvement and service excellence.
• Training and Development:
• Support the ESS Way Commitments program and ensure effective training and development within the team.
• Project and Cost Management:
• Lead and manage all sub-contractor service projects, ensuring they are delivered within budget and provide clear monthly reporting.
• Monitor contract costs and analyze data to drive improvements.
• HR and Compliance:
• Manage team members according to HR policies, ensuring all sub-contractors comply with updated

We ensure you/'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Onsite free car parking
• Medicash health plan
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury/'s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families