[ref. f5417600] Correspondence and Appeals Officer

£17.54per hour

Parking & Customer Relations Team Overall Purpose of Job To provide effective and efficient customer support and service, within the Parking Service, with specific reference to the consideration of and response to written enquiries, representations, appeals or statutory declarations received from members of the public in relation to Penalty Charge Notices.

The post holder reports to the Customer Relations Team Leader

The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet service requirements and in order to ensure appropriate representation of the Council with residents, the Mayor and elected members, and external bodies.