Deputy General Manager - Urgent and Emergency Care

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

Are you a passionate and motivated leader looking for your next challenge?

If so, we have an exciting opportunity as Deputy General Manager on a permanent basis covering Urgent and Emergency care across two sites in Bournemouth and Poole. This is a key leadership role in managing local Urgent & Emergency services.

The role will allow you to support shaping the future of our services, joining our team at a very exciting time as we undergo preparation for our ‘Big Move’ into our new/purpose built ED in the BEACH building in 2025.

We are looking for a compassionate and inclusive leader, who is highly credible and will provide strategic and operational leadership to the department and work as part of the existing team to ensure the delivery of safe, effective and compassionate patient care.

The successful candidate will be able to demonstrate extensive experience of operational service management, and a commitment to continuous service development and improvement. They will be an effective and inclusive communicator, who can motivate and influence different clinical and non-clinical teams to achieve objectives

Experience of transformation and redesign of services is preferable as this role includes the planning and transition of our services to our new departments and services in 2 years’ time.

Interview Date: TBC

Main duties of the job

Specialty remit for this post includes: The Emergency Departments and Urgent Treatment Centres at both Poole and Bournemouth Hospital sites.

Both sites operate a 24/7 Emergency Department with Poole providing specialist Paediatric services and Trauma Unit status.

Individuals will be responsible for managing their directorate as part of an ambitious and supportive senior triumvirate team made up of Senior Matron, Clinical Director and General Manager.

These posts’ main duties are to oversee the daily operational functions, manage performance and improve service delivery for the directorate. They will also deputise for the General Manager. Other responsibilities include supporting a new management infrastructure across the sites within the directorate in line with the new merged organisation, establish quality improvement programmes to deliver efficiencies, lead ongoing merger reconfiguration work, have delegated financial authority to manage all budgets in the directorate and lead and support work to ensure the directorates hold the Trusts values at their core for their patients and staff.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Detailed job description and main responsibilities

This is a fantastic opportunity for an individual experienced in managing large teams and leading service delivery improvement. You will need to have excellent communication skills and the ability to build credibility with colleagues. Most importantly, you will be an individual who operates with passion and integrity, demonstrates an inclusive and collaborative leadership style and upholds values which are aligned to those of our Trust.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Please note: if this job requires you to have a DBS check to enable you to properly fulfil the requirements of the job, on appointment you will be required to repay the cost of obtaining a DBS check and this amount will be reclaimed from your salary.

Person specification

Qualifications

• First degree or has appropriate level of senior management experience.
• Masters’ degree or equivalent relevant experience to the role or demonstrable equivalent working experience.
• Management qualification.

• Healthcare qualification.

Experience

• Acute NHS hospital operational experience
• Able to influence decision making and challenge at a senior level.
• Successful change management experience

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.