Credit Control Team Manager (Ashford)
Job Description
We now have a fantastic opportunity for a Credit Control Team Manager to join the Finance Team, based in Ashford, Kent, on a Full Time, permanent basis. As part of our continuous development and growth strategy, we are offering flexible hybrid working with 1-2 days based in our Kent office for team collaboration and meetings, so you must be with in a commutable distance.
You’ll be responsible for managing a team of up to 7 Credit Controllers, offering daily technical finance support as well line manager duties including HR policy management, coaching and driving the people engagement agenda across the department.As part of the credit control team expect to be overseeing the entire finance process and ensuring that KPIs are achieved, and SLAs are adhered to. A great role for someone who has a strong people management background with experience in either credit management or finance.
Key Accountabilities & Responsibilities:
- Review customer accounts on a regular basis to maintain an appropriate level of credit risk
- Manage collection process of delinquent accounts to maintain credible receivable, including establishing relationships with collection agencies and collection lawyers
- Credit check and manage the opening of new customer accounts
- Manage and direct cash application function
- Resolve disputes with customer base and other departments as they relate to receivable and risk management
- Analyse specific credit applications for terms of sale and credit limits
- Visit customers as needed to establish strong business relationships and limit credit risk
- Effectively work with the sales force to improve credit quality and cash flow
- Work with general managers to maintain credit quality of the individual locations
About you:
You’ll have strong people management skills as well as experience in credit management, accounts payable or a similar finance role, to ensure a clear understanding and running of the end-to-end process across your team. This role will suit someone who thrives in a fast-paced commercial environment and enjoys communicating with people at all levels across the business.This is a key role to ensure customer payments are received on time, client accounts are kept up to date and your team feel supported.
What you’ll receive:
- A competitive salary
- Pension scheme
- Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays
- Huge discounts on all sorts of lovely food and award-winning products through our staff shop
- Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
- Recognition awards and Incentives
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility